
Fretz RV
Souderton, PA
Filter Reviews by Keyword
By Type
420 Reviews of Fretz RV
From Hershey to Home We had a great experience with Harris Walters at the Hershey RV show in September 2017. He was very helpful and spent ample time answering our questi We had a great experience with Harris Walters at the Hershey RV show in September 2017. He was very helpful and spent ample time answering our questions and helping us make a decision that was perfect for us. We ordered a Winnebago travel trailer and during the months awaiting delivery, Harris answered our question and kept us informed as to when it would be coming in. The pick-up was this past week, on the coldest day of the year, and Harris and the mechanic spent as much time as we needed to go over everything outside in the frigid temps. They really made sure we were comfortable with the features before we rolled off the lot. Buying the RV from Fretz was a very easy process and we are very pleased with our purchase. In the days since we picked it up, Harris has been readily available for any follow-up questions we have had, which has been greatly appreciated! More
good deal and easy transaction Mark Cain was great - showed us everything, and answered all our questions. Everything was ready when we arrived. Brian Strampel made the money part Mark Cain was great - showed us everything, and answered all our questions. Everything was ready when we arrived. Brian Strampel made the money part as painless as it could have been ! Pete Polloni due to his foot injury, almost got wacked crossing the main street, on his wheels in front of us - luckily he made it and was also great. Thanks for an easy transaction and all your help. More
Great Service Everyone was very imformative from the Show Rep to all employees at the showroom. They were all very courteous & helpful. One minor issue with a small Everyone was very imformative from the Show Rep to all employees at the showroom. They were all very courteous & helpful. One minor issue with a small strip & it was fixed with in minutes.. Also request for a 2nd set of keys, in our hands before we left. Thank you for such a smooth experience. More
Third times a charm. Just bought 2016 Jayco from fretz . This is the third unit we bought from fretz. Bob Spack was the dealer all three times. Enjojed the first two very Just bought 2016 Jayco from fretz . This is the third unit we bought from fretz. Bob Spack was the dealer all three times. Enjojed the first two very much . First one was a pop up. Second an expandable and now a Jayco 19 ft. Trailer. Can’t wait too take first trip. Bobs a great dealer a patient , letting you take time to look and choose what’s right for you. More
Service Bought a Winnebago trailer in April 2016. Fantastic buying experience. In Oct 2017 the nose started to separate from the roof. It turned out that ther Bought a Winnebago trailer in April 2016. Fantastic buying experience. In Oct 2017 the nose started to separate from the roof. It turned out that there had been a repair prior to our purchase. I dropped the trailer at the service center to be repaired. The owner Steve Fretz got involved and made sure that the repairs were done to our satisfaction and even got the factory involved to make sure that I was happy. More
What a pleasure to deal with We just purchased a 2018 Jayco SLX 224 and Mike Meyers was great to deal with. Never pressured us and was very knowledgeable about every aspect of the We just purchased a 2018 Jayco SLX 224 and Mike Meyers was great to deal with. Never pressured us and was very knowledgeable about every aspect of the trailer. I'm so glad he recommended the Blue Ox towing system the trailer towed perfect with no sway. Mike spend a lot of time going over everything on the trailer before I left the lot. I'm so glad we picked Fretz and dealt with Mike. We will definitely buy our next RV from Fretz . More
Easy Peasy Between Bob Spack and Eric Fascia our pick-up of Murph (LTV Unity MB) was a delight. We arrived during the first snow of the year, and they had Murph Between Bob Spack and Eric Fascia our pick-up of Murph (LTV Unity MB) was a delight. We arrived during the first snow of the year, and they had Murph all prepped. Bob did a through walk through and we where on our way. From beginning to end, great people to work with. More
Best dealer ever! Seamless transaction, best deal for the trailer. Internet sales staff set me up and GM was a gentleman and very knowledgeable. Sales staff second to n Seamless transaction, best deal for the trailer. Internet sales staff set me up and GM was a gentleman and very knowledgeable. Sales staff second to none and reviewed every inch of the trailer. Service staff hooked me to with precision. I wish my truck dealer would learn from them on how to perfect the customer experience like Fretz RV does. I will be a customer for life as long as I can afford it and drive! Thank you Rick,Eric and Steve! More
LTV Unity Twin Bed It takes time to order an LTV and Luke kept us advised of every milestone. Two days after delivery from LTV our RV was preped and ready for pickup. It takes time to order an LTV and Luke kept us advised of every milestone. Two days after delivery from LTV our RV was preped and ready for pickup. Pickup day was well organized and Luke did a great job with the orientation. We have been delighted with the service we have gotten with this purchase. More
Bob Spack is the best! I worked with Bob remotely and traveled from SC to PA to purchase the LTV RV. Bob made the process simple and helped educate me on the right options I worked with Bob remotely and traveled from SC to PA to purchase the LTV RV. Bob made the process simple and helped educate me on the right options to add. Bob's RV knowledge was very helpful to a first time RV person like me. More