Fretz RV

Family Business Dedicated to Support You My wife and I purchased a new 2015 Jayco Precept motor coach from Fretz 18 months ago and they have proven themselves outstanding in terms of supporti My wife and I purchased a new 2015 Jayco Precept motor coach from Fretz 18 months ago and they have proven themselves outstanding in terms of supporting the sale, financing and dealing with the manufacturer in terms of support and documentation. However, it is the Service department that provides the essence of maintaining the RV lifestyle and Fretz service has been exceptional. Specifically, it is Rachel Rapelje who personifies the meaning of personal service and commitment to the customer. She goes beyond the call of duty to ensure that our RV is in perfect condition prior to our next trip and has always returned my calls while on the road to assist in trouble-shooting any camping anomaly. She truly represents the spirit of the Fretz organization while also maintaining the reputation of the RV manufacturer. In short, she is one of the key elements in sustaining your business and its relationships with customers. She is an outstanding asset! On the negative side, although your service staff are excellent craftsmen, the service department has eclipsed its capacity. Normally scheduled maintenance must be arranged far too long in advance. My recommendation is that this aspect of your business must be expanded to meet the demand or the demand will start to seek other resources, i.e., other RV dealerships. More

great experience Very thorough review of the vehicle. Took all the time we needed to answer our questions. Friendly and offered helpful suggestions as we became fami Very thorough review of the vehicle. Took all the time we needed to answer our questions. Friendly and offered helpful suggestions as we became familiar with our new vehicle. More

Excellent Class B We received excellent support from Rick Hand and the financial expert at Fretz. We purchased a Class B Pleasure Way. So far, it has worked out really We received excellent support from Rick Hand and the financial expert at Fretz. We purchased a Class B Pleasure Way. So far, it has worked out really well. More

Great expereinnce Fretzrv has a great selection of rvs,great sales people,thanks Rick hand.also thanks for a great experience in getting us good financing by brianstram Fretzrv has a great selection of rvs,great sales people,thanks Rick hand.also thanks for a great experience in getting us good financing by brianstrampel ,thanks again More

Fabulous Great service. Friendly staff. Accommodating. I would highly recommend. My daughter and son-in-law have also purchased from Fretz. Our second RV and l Great service. Friendly staff. Accommodating. I would highly recommend. My daughter and son-in-law have also purchased from Fretz. Our second RV and looking forward to a great camping season with our new Jayco Eagle! More

Excellent!!!! This is the 4th travel trailer we have purchased from Fretz Rv in 6 years , each and every time we were treated so so well! I really couldn't imagine This is the 4th travel trailer we have purchased from Fretz Rv in 6 years , each and every time we were treated so so well! I really couldn't imagine purchasing an Rv anywhere else, they are a class act even their service department is one of the best I've ever been to. If you are in the market the only place you should do business with is Fretz! Thank you to my salesman Bob Spack, the finance manager Bill and the owner Steve we very much appreciate your time and attention! More

Best Place to Buy an RV We drove 5 hours to do business with you. It was the best decision we've made when purchasing a camper. Pete and Brian were a breeze to deal with. We drove 5 hours to do business with you. It was the best decision we've made when purchasing a camper. Pete and Brian were a breeze to deal with. They answered all our questions and took care of everything making the transaction as easy as possible for us. We were able to trade in our old camper and take the new one home the same day savings us money and time. The quality of the camper we bought was superior, many of our family and friends think it's like brand new even though it's 5 years old. Many have commented that it was worth the 255 mile trip to get such a great deal on a great camper. Thanks for working with us on such short notice. Steve and Diana Wetmore More

Reputable and Friendly No arm twisting. Answered all our questions. Very responsive and accommodating. Would definitely recommend to others. The staff was very friendly No arm twisting. Answered all our questions. Very responsive and accommodating. Would definitely recommend to others. The staff was very friendly and made sure we were being helped. Definitely a better experience than buying a car!! More