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Friendly Ford Lincoln
Monroe, MI
134 Reviews
Welcome to Friendly Ford! We're located on Telegraph in Monroe, MI.
Friendly Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none.
Our Service Center delivers a wide range of services and amenities:
Free coffee and Wi-Fi
Loaner Vehicles
Local Shuttle Service
Clean waiting room - Our entire facility is professionally cleaned
The staff at Friendly Ford follows the CDC guidelines for COVID-19 safety
We strive to make your experience with Friendly Ford a good one - for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
Friendly - It's not just a name, it's the way we do business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 134 reviews
August 22, 2014
Pre-owned Lincoln MKZ Rob Walker was by far the most honest salesman I have ever had the pleasure of working with. He was also very patient and not rude or pushy at all as Rob Walker was by far the most honest salesman I have ever had the pleasure of working with. He was also very patient and not rude or pushy at all as most salesman seem to be. I would gladly work with him again and recommend him to others. More
by randy goepfert
Employees Worked With
Rob Walker
Helpful June 26, 2014
Thanks Rob! Rob Walker was so helpful when buying my first car. He made the process easy and went above and beyond to help me. Love my new escape! Rob Walker was so helpful when buying my first car. He made the process easy and went above and beyond to help me. Love my new escape! More
by laurencullen
Employees Worked With
Rob Walker
May 20, 2014
Very pleased Mr. Rob Walker was very pleasant and patience. We like to take our time with decisions and Mr. Walker was very understanding and we felt we were not r Mr. Rob Walker was very pleasant and patience. We like to take our time with decisions and Mr. Walker was very understanding and we felt we were not rushed even though he had other customers. we felt that he was honest with the history of the truck and the best price given. More
by dndking
Employees Worked With
Rob Walker
May 02, 2014
The Best Salesman Ever This was the best experience I have ever had with a salesman..ever!! Rob Walker is honest, I so appreciated that. He is not aggressive, rude, pushy This was the best experience I have ever had with a salesman..ever!! Rob Walker is honest, I so appreciated that. He is not aggressive, rude, pushy...he is the real deal as a salesman and a person. He is kind, soft spoken, and portrays to the customer that he is genuinely concerned that he sells them the right car. He showed me several cars to make sure I fit in them comfortable, as I am very short. He offered me to test drive them, and when I decided on the car for me I did just that. He made a list of things I needed to do before I could have the car....a loan from my credit union, proof of car insurance etc. and to make sure these companies faxed him the proper information. He called me to tell me he had received these things and that my car was being prepared for it's trip home with me. On the day I was to come for my car, he even called me again to remind me to bring the plate off my old car...(which I would have totally forgotten!) Rob is an amazing salesman, he really, truly cares about the people he sells cars to. I will only buy my cars from him from now on and I have already passed his business cards on to several of my friends. Thanks Rob for taking what could have been a stressful situation for me and turning it into a very pleasant experience!! I should also tell you that from the minute I walked through the doors of Friendly Ford (and I had been to many sales rooms previous to coming to Friendly Ford) the people were all very friendly... and so the dealership is rightly named! Although it took me almost an hour to get there, the trip was so worth it! More
by Linee47
Employees Worked With
Rob Walker
