Friendly Ford Lincoln

Dissappointed My wife and I drove over an hour to come look at a used car this past weekend. I spoke to one of the used car salesmen about this vehicle before makin My wife and I drove over an hour to come look at a used car this past weekend. I spoke to one of the used car salesmen about this vehicle before making the trip. All he did was rave about how nice of a car it was, how clean it was and how it was the sales managers demo. I guess these guys don't actually look at or know anything about the used cars they are selling. This suv was a 2015 with only 27000 miles however with the amount of wear and tear this vehicle had, one would have thought the odometer was well over 100000 miles. Needless to say, it was a total waste of time and I will never visit this dealership again. More

Patients is a vertiual of all wise men! A very welcomed used vehicle purchasing experience. I felt very comfortable working with John Riley.......as he is a very patient man while w A very welcomed used vehicle purchasing experience. I felt very comfortable working with John Riley.......as he is a very patient man while working with me. As a first time buyer from John, I would drop in from time to time to look at a Ford P/U (I was in no hurry to go in debt). In January,2015 I found what I was looking for and John took care of the rest. I felt very relaxed working with him and will continue to do so. He is a contributing asset to the Friendly Ford Team. More

2011 F-150 My sales experience was very upfront and honest. Rob did a very good job to get the loan I wanted and the terms I wanted. Thanks again. My sales experience was very upfront and honest. Rob did a very good job to get the loan I wanted and the terms I wanted. Thanks again. More

Great experience! This is how buying a car should be. Andy did everything I needed him to do to get me in the car I wanted to be in. This is how buying a car should be. Andy did everything I needed him to do to get me in the car I wanted to be in. More

used car happiness Bought my second used car at Friendly Ford and can't say enough about the used car salesmen. Had two different salesmen and both were friendly and re Bought my second used car at Friendly Ford and can't say enough about the used car salesmen. Had two different salesmen and both were friendly and really helped me make my decision. Very happy and would go there again. More

Kudos to Rob Walker From the day I walked onto the lot to the day I picked up my 2012 Fusion, the sales experience was great. Rob was helpful but ont high pressure. He From the day I walked onto the lot to the day I picked up my 2012 Fusion, the sales experience was great. Rob was helpful but ont high pressure. He was up front, as far as I can tell , and I would work with him againe, Thanks Rob. Mark Eason, Monroe Michigan More

Pre-owned Lincoln MKZ Rob Walker was by far the most honest salesman I have ever had the pleasure of working with. He was also very patient and not rude or pushy at all as Rob Walker was by far the most honest salesman I have ever had the pleasure of working with. He was also very patient and not rude or pushy at all as most salesman seem to be. I would gladly work with him again and recommend him to others. More

Thanks Rob! Rob Walker was so helpful when buying my first car. He made the process easy and went above and beyond to help me. Love my new escape! Rob Walker was so helpful when buying my first car. He made the process easy and went above and beyond to help me. Love my new escape! More

Very pleased Mr. Rob Walker was very pleasant and patience. We like to take our time with decisions and Mr. Walker was very understanding and we felt we were not r Mr. Rob Walker was very pleasant and patience. We like to take our time with decisions and Mr. Walker was very understanding and we felt we were not rushed even though he had other customers. we felt that he was honest with the history of the truck and the best price given. More

The Best Salesman Ever This was the best experience I have ever had with a salesman..ever!! Rob Walker is honest, I so appreciated that. He is not aggressive, rude, pushy This was the best experience I have ever had with a salesman..ever!! Rob Walker is honest, I so appreciated that. He is not aggressive, rude, pushy...he is the real deal as a salesman and a person. He is kind, soft spoken, and portrays to the customer that he is genuinely concerned that he sells them the right car. He showed me several cars to make sure I fit in them comfortable, as I am very short. He offered me to test drive them, and when I decided on the car for me I did just that. He made a list of things I needed to do before I could have the car....a loan from my credit union, proof of car insurance etc. and to make sure these companies faxed him the proper information. He called me to tell me he had received these things and that my car was being prepared for it's trip home with me. On the day I was to come for my car, he even called me again to remind me to bring the plate off my old car...(which I would have totally forgotten!) Rob is an amazing salesman, he really, truly cares about the people he sells cars to. I will only buy my cars from him from now on and I have already passed his business cards on to several of my friends. Thanks Rob for taking what could have been a stressful situation for me and turning it into a very pleasant experience!! I should also tell you that from the minute I walked through the doors of Friendly Ford (and I had been to many sales rooms previous to coming to Friendly Ford) the people were all very friendly... and so the dealership is rightly named! Although it took me almost an hour to get there, the trip was so worth it! More