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Friendly Ford Lincoln - Service Center

Monroe, MI

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39 Reviews

39 Reviews of Friendly Ford Lincoln - Service Center

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June 23, 2023

I would highly recommend Friendly Ford Lincoln for all your car needs! They offer top of the line customer service. More

by brittany.foster94
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Frayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rumberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Talluto
January 06, 2022

Took my vehicle in for an issue I was having & while they couldn’t figure out that problem, they created other issues in the process of trying to diagnose whatever that was & without a warranty, they said I’ More

by M2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
January 06, 2022

Since moving to Monroe, Friendly Ford is the closest dealership to us and we have used their service department twice now. They are friendly, knowledgeable and always have our car finished promptly! Gre More

by Big Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
December 13, 2021

I bought my focus brand new from friendly ford in 2015. It had a bad clutch and friendly ford replaced it and every since then my push button start doesn’t work right. I was told the clutch had nothing to More

by kdaniels0620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember
November 05, 2021

I can say with all my years dealing with different dealership. When it say Friendly Ford it means Friendly Ford. Service is great and the people. More

by Jladams80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean cover
August 09, 2021

In May I called to schedule a recall repair. I was told it would be a 3 month wait for appointment, but the repair was short and they'd try to have it done by end of business day. So, August comes and I dr More

by pamela.laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
June 18, 2021

They squeezed me in for a warranty issue and a recall before my vacation. The problem has not came back since my last visit. Thanks More

by Chadwick_406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
April 30, 2021

Friendly Ford called me and set up the app. To get my car serviced. They took the car right in and I was in and out of there in less than an hour. More

by Durbinshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
April 24, 2021

Service was performed in a timely manner. Service department was very through. Totally satisfied with the service that was performed. Car washed and looked good. More

by redbeard2674
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
March 16, 2021

My experience with service at Monroe Friendly Ford has always been great. Understand that my salesman, Dave Perry, who has served me for many years has retired. He was always a great help to me. I wil More

by jhd1430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
1
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