Friendly Ford

Great experience Very friendly and great service. Would definitely recommend. They were willing to work within my budgets and needs and still send me out the door wit Very friendly and great service. Would definitely recommend. They were willing to work within my budgets and needs and still send me out the door with the exact vehicle I came to purchase. More

excellent service/excellent service advisor Al treated me with respect and went above and beyond for me. He saved me a lot of money and on time with the repair. Al treated me with respect and went above and beyond for me. He saved me a lot of money and on time with the repair. More

F150 Service The Service representative met my vehicle as I drove in and took me right in to the office. He checked my scheduled appointment and reviewed the work The Service representative met my vehicle as I drove in and took me right in to the office. He checked my scheduled appointment and reviewed the work to be done. He also advised me of a recall on the doors and offered to take care of this issue also, which I accepted. I waited in their lounge, which was clean and comfortable. The Service Rep came in several times to update me on the progress. No problems and no issues. More

Over charged service This dealership will RIP you off by over charging for service and padding labor amounts. Brought my truck for oil and fuel filter on my 2017. This se This dealership will RIP you off by over charging for service and padding labor amounts. Brought my truck for oil and fuel filter on my 2017. This service should cost 225 max I was charged 423. I questioned the pricing and was told I dont set prices by service writer todd. They had worked on my truck a total of 1 hour a d was billed for more than 1 hour. I have been driving Ford diesels since mid 90s and family has since early 80s. This was by far the most overpriced boarding on fraudulent charges for this service I ever have paid. I will never use this dealer again and urge others to find a dealer that will not RIP them off. They were friendly but zero customer service for customer. I would give a zero or negative star rating if allowed. I highly suggest Ford corporate investigates friendly Ford on these matters. More

Dead battery Jesus was awesome! Did not have an appointment. He got Me in and out quickly! Thanks! Will definitely be returning. Was my first time visiting as well Jesus was awesome! Did not have an appointment. He got Me in and out quickly! Thanks! Will definitely be returning. Was my first time visiting as well. More

Follow-up Service Return visit to get part installed that they had to order from first visit as they didn't have it on hand. ONCE IN SHOP IT TOOK NO TIME AT ALL. Return visit to get part installed that they had to order from first visit as they didn't have it on hand. ONCE IN SHOP IT TOOK NO TIME AT ALL. More

Friendly Ford Even though it took 6 hours, I left the dealership with my new car and am happy about my selection. I worked Jake's butt off (lol) but in the end, I Even though it took 6 hours, I left the dealership with my new car and am happy about my selection. I worked Jake's butt off (lol) but in the end, I think all was happy. More

Service visit for recall Brought my truck in for a recall and a wash, Jarrad noticed a nail in my drivers side front tire and fixed it as well. Saved me from a potential probl Brought my truck in for a recall and a wash, Jarrad noticed a nail in my drivers side front tire and fixed it as well. Saved me from a potential problem down the road with a flat tire. You guys are the best! Thanks More

Always and only at Friendly Ford As always excellent service and a fast turnaround in getting my vehicle done for its maintence checkup. The staff are always friendly and I wouldn’t As always excellent service and a fast turnaround in getting my vehicle done for its maintence checkup. The staff are always friendly and I wouldn’t go anywhere else! More

Why was my car kept there to take the old airbag out. Why did you have me bring my car in for a half a day to take out old airbag. When the new one comes in i would be told and the car had to stay half a Why did you have me bring my car in for a half a day to take out old airbag. When the new one comes in i would be told and the car had to stay half a day. now this other service advisor told me they don't do that. I want to know why was my car there for a half a day if they didn't take out the airbag. 5 years im waiting. I want answers. More