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Friendly Ford

Las Vegas, NV

2.7
851 Reviews

660 N Decatur Blvd

Las Vegas, NV

89107

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Showing 851 reviews

August 16, 2018

Service By far the best experience I ever had at Friendly ford. Service advisor George Handal is the best when it comes to knowledge and service, he made su More

by Jason0226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Handal
Aug 17, 2018 -

Friendly Ford responded

Jason, thank you for the awesome feedback! You're right, George is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

August 15, 2018

I always feel like I am the most important customer Starting with the service writer, Paul Deems to the techs the experience at Friendly Ford is second to none. When making an appointment there is no w More

by WHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Deems
Aug 15, 2018 -

Friendly Ford responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

August 15, 2018

Fair dealings Rafael and Jason were great to deal with. When I told them what I would spend monthly, they listened and made that happen. This is my second purchas More

by Leslee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael DeLeon, Jason Hulse
Aug 16, 2018 -

Friendly Ford responded

Thank you for taking the time to write about your experience with us, Leslee! At Friendly Ford, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Rafael and Jason were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

August 14, 2018

Fabulous customer service I continue to purchase ford products over the past 25 years because of the quality research and development and technology which they are continually More

by Scohenf150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Davis
Aug 14, 2018 -

Friendly Ford responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

August 14, 2018

Dream Fulfilled I was instantly greeted at the door, and was with the same salesman through the whole process. Colin was friendly, personable, and had a great sense o More

by JuliaW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim (Finance), Colin Gibson, Shannon Donohue, Beverly Moran
Aug 15, 2018 -

Friendly Ford responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Colin made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

August 13, 2018

A lot time waiting muchisimo tiempo de espera Realmente extenuante el tiempo de espera. Llegue 8:20 y Sali de ahí dos horas Despues 11:20. Horror!! Esperaba estar ahí menos tiempo. Para el siguie More

by Roni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ramon Talavera
Aug 14, 2018 -

Friendly Ford responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

August 13, 2018

Install battery Brought For Explorer in for new battery. Service Tech was very helpful and took good care of us. Wait time was very reasonable and wait room was cool More

by evelyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tod
Aug 14, 2018 -

Friendly Ford responded

Thank you for the positive review, Evelyn and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

August 12, 2018

Lightning fast service on my The Works service. Great people, great service. I'll be back! Friendly greeting. Quick checkout. Faster service then I expected. Friendly Ford was great on a Saturday mo More

by Pitt31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Block
Aug 12, 2018 -

Friendly Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Friendly Ford's Service Department. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

August 11, 2018

All was very good on all ends. Larry was very professional and knowledgeable. We have dealt with him before and came in to find him. The only problem with buying a car is how long More

by jpanzeri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Davis, Colin Gibson
Aug 12, 2018 -

Friendly Ford responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

August 09, 2018

love friendly ford and all the staff but please stop sending me all these surveys to fill out... its been a pain in my butt... but thank you to Aram and Grig for being fast and efficient More

by aspinetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aram Ajamian , Grig Demirchyan
Aug 09, 2018 -

Friendly Ford responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Steve Crevling; GSM; screvling@friendlyfordlv.com; (702) 870-7221

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