Friendly Ford

Very pleasant experience from the time we walked through the door of the showroom until we drove a new Ford Edge off the lot. Sal Ortiz was patient and helped us understand the benefits of leasing verses bu the door of the showroom until we drove a new Ford Edge off the lot. Sal Ortiz was patient and helped us understand the benefits of leasing verses buying, helping develop several financial options. He also spent nearly an hour showing us how to operate the Sync applications. We are repeat customers of Friendly Ford and very pleased with all of our visits. The Service department at Friendly is also first rate. We are pleased to highly recommend Friendly Ford. More

Mr. Cartwright did everything in his power to help me with buying my 2014 GT Mustang. I was very happy with Mr. Cartwright with the knowledge of the sale of the Mustang 2014 and my trade in of my old M with buying my 2014 GT Mustang. I was very happy with Mr. Cartwright with the knowledge of the sale of the Mustang 2014 and my trade in of my old Mustang 2000. There no problems the whole time while at the Dealership. Just a lot of paper work to fill out. More

I have personally bought or leased vehicles from Ford Company. And have had a great experience during the process, however, Taylor Warf has been the best agent experience I have ever had. He represente Company. And have had a great experience during the process, however, Taylor Warf has been the best agent experience I have ever had. He represented Ford Company and Friendly Ford dealership in such a way, making the transaction in buying or leasing fun and outstanding. Ford Company and Friendly Ford Dealership should be very proud to have such a great employee. Thank you Friendly Ford and Taylor Warf. More

Hi there, I have Asperger’s, a form of Autism so when Hi there, I have Asperger’s, a form of Autism so when I first walked onto the dealership, I was extremely nervous and tense about buying a car. I w Hi there, I have Asperger’s, a form of Autism so when I first walked onto the dealership, I was extremely nervous and tense about buying a car. I was doing it on my own for the first time and based on past experience I was untrusting of car salesmen; actually I did not like them what so ever. However, when I meet Mr. Don Fiscus, everything I thought about car salesmen was proven wrong. He answered all my questions, he went above and beyond, he was patience, kind and considerate, he took me thru every car I wanted to see without pressuring me or making me feel uncomfortable in any way. He took into consideration my Asperger’s and those needs, making sure the car I bought fit my unique needs. But he managed to do this in a seamless and caring manner. He is a wonderful salesman, and a superb person. I was so impressed with Don; he is hands down the most fantastic salesperson any company has. I tend to be indecisive, unfocused and impatience, but with his attitude and assistance, I am still happy with my new purchase, he found me the ideal little car, even the perfect color, it looks like a frog, and fits me flawlessly. His after purchase follow up was surprising and thoughtful, so if he can sell a car to me, and keep me happy with my decision, he deserves a metal. I have and will continue to suggest to every person I meet, that they go to Don to buy a car. Thanks so much for your time, Happy owner of a green Focus, that looks like a frog and completely rocks !!!! More

Hello smart shopper! If you are looking to purchase a quality vehicle from sincere, helpful associates, I highly recommend that you go no further than Friendly Ford. I recently went there to see if I wan quality vehicle from sincere, helpful associates, I highly recommend that you go no further than Friendly Ford. I recently went there to see if I wanted to plan on getting a Mustang or not. My plan was to test drive one and start planning my purchase game plan (I m a very cautious person who loves plans). Instead, I ended up leaving with a beautiful Mustang. Daniel Sabino is the associate who helped me. He worked so hard to get me into that car at the right price. I've never worked with a car salesman who was so concerned about my personal situation and making sure that I left with the car and financing package that fit me perfectly. Daniel made owning my dream car a reality even though I am still a college student and have the humble income of an EMT. Mario in financing also worked hard to get my financing plan just right. Thank you Friendly Ford! I couldn't be happier with the service I received or my new car. More

My Husband and I went to look at the Ford Fusion. We meet Tony right as we got out of our Car. He asked as can I help you with anything very friendly and we felt welcomed right away. We thought the Ford Fu Tony right as we got out of our Car. He asked as can I help you with anything very friendly and we felt welcomed right away. We thought the Ford Fusion did not fit in our Budget and he spend time with us test driving the Ford Focus. My Husband did not like the Focus at all. Tony Najera worked with us till 12.00 Midnight to get the Fusion to where we could fit it in our Budget. The Finance Manager and every one applicable stayed late. We were very impressed with the Dealership. LOOVED THE WHOLE EXPERIENCE. More

Great experience. Bert Cartwright's one of the best sales rep I've met in Years. Would recommend and will return for my next purchase. sales rep I've met in Years. Would recommend and will return for my next purchase. More

My husband and I bought an 2013 Escape. Sal Ortiz was our salesman that went above and beyond to ensure our satisfaction. He was very informative about the cars we were interested in and helpful in every way salesman that went above and beyond to ensure our satisfaction. He was very informative about the cars we were interested in and helpful in every way imaginable. Sal was friendly and professional and truly made the car buying experience fun. To say the least, we are completely satisfied with our Escape! We highly suggest to anybody that is wanting to buy a car, to go to Friendly Ford and ask for Sal Ortiz. All of the employees that we had come in contact with were friendly and very helpful as well! Respectfully, John & Connie Bowman More

My overall impression: honest, reliable, friendly and high integrity. I'm used to dealing with scummy car dealerships who are dishonest in order to get your business. Friendly Ford is not your average ca high integrity. I'm used to dealing with scummy car dealerships who are dishonest in order to get your business. Friendly Ford is not your average car lot, they provide excellent service! I bought a 2013 Ford Escape 5/2/13. Everyone I came in contact with was extremely "friendly", no pun intended. I personally worked with Hudson Meadors Sales, Scott Thompson Internet Manager, and Mario in Finance . I had already bought a car that week from a Nissan dealership on 95/Ann. Nissan treated me horribly and changed the terms of the loan 3 times so I took the car back and went to Friendly Ford. Scott Thompson was very efficient in returning emails on the vehicles I wanted quotes on. When I came in I asked if I could introduce myself. Scott sat down and talked with me for a while to ease my impression of the awful car buying experience I had previously with other dealerships. He took the time out of his busy day to say hello. It meant a lot to me. I've had issues with dealerships in the past who give me an exceptional finance rate, then turn around and call me back 3 days later stating they are increasing the rate. At Friendly Ford, they get the final approval prior to you signing the contract and walking out of the door. The only call back there is, is a personal 2 day follow up to see how everything is working out. I also received a personal card from Hudson and an email. They truly appreciate every piece of business no matter how big or small. I feel their practices are honest and fair. I visited KBB and compared it to my sale price and it was spot on. Some dealerships request that you sign your recission rights away and your legal rights, requiring you to go through Arbitration. Ford doesn't do this!!!! This exhibits how honest and fair they really are! My Ford Touch is AWESOME!!! I highly reccommend the system, however each vehicle comes standard with a feature called Sync which is a great tool and value, for free. Poor Hudson, I put him throught the ringer with driving every vehicle I had my eye on. I test drove several cars and told him I would be back the next day. He mentioned he would be off, but he would be happy to come in. I asked for his number and called him the next day. He promptly came into work to greet me ( on his day off) and take me on more test drives. All with a smile on his face. Again, no crummy traditional car salesman pressure. They want your business, but they don't have be be slummy to get it. Mario was very friendly and knowledgeable as well. He gave the kids balloons and kept them busy with pens and paper. I have to admit I was a little embarassed that I encountered an emotional break down at the end of the evening when signing the contracts. This was the third dealership I was at in a week. So when he was explaining the extras I felt it was a ploy to get more money from me, although it is required in his job to do so. He was very understanding and did not pressure me at all. He wanted to ensure I understood what I was signing up for and what I was passing on. Again, no pressure like other car lots. Everyone had been employed there for many years. This shows they enjoy their job and they work for a good reputable company who stands behind their promises. Car buying has never been a pleasant experience for me but this place has professional, honest, reliable people. Thank you everyone for a pleasant car buying experience! More

My father and I have both done business throughout the years with Friendly. This is the third truck I bought from Friendly Ford. Ed Geene is a great salesman. I will be sending my son to him soon, too! :) years with Friendly. This is the third truck I bought from Friendly Ford. Ed Geene is a great salesman. I will be sending my son to him soon, too! :) More