Friendly Ford of Hamilton

Sales consultant Orrin Stevens went above and beyond to make sure we had the right vehicle that would fit our budget. Clean and everyone greeted you. make sure we had the right vehicle that would fit our budget. Clean and everyone greeted you. More

I recently had to return and trade a recently purchased car due to an innocent mistake and the process was so easy and everyone seemed to be very helpful yo correct the problem and get my in the right car. car due to an innocent mistake and the process was so easy and everyone seemed to be very helpful yo correct the problem and get my in the right car. Special thank you to Keith Partridge, who wasn’t my salesman but helped pick up the pieces and speed the process along so it ended much more smoothly. More

We worked with Alan and Brennon to replace our 2020 edge with a newer 2024 edge. Alan was extremely patient with us and Brennon did an excellent job finishing the deal and showing us how everything worked o with a newer 2024 edge. Alan was extremely patient with us and Brennon did an excellent job finishing the deal and showing us how everything worked on the newer vehicle. We would 100% recommend this dealership to our friends. More

The buying process with Friendly Ford of Hamilton was a huge success! I was able to find what I wanted with the features and payment I needed. Keith was extremely helpful in completing my buying process an huge success! I was able to find what I wanted with the features and payment I needed. Keith was extremely helpful in completing my buying process and made the process easy! More

When shopping for a f150 Raptor, after a lot of research, I made numerous phone calls within a 300 mile radius, with regards to 2025 and 2026 f150 Raptors. I was looking for the best deal that made sense to I made numerous phone calls within a 300 mile radius, with regards to 2025 and 2026 f150 Raptors. I was looking for the best deal that made sense to me. I talked with many salespeople. All were nice, but one stood out above the rest. After giving me his name, he proceeded to explain to me that he is new to this dealership and selling ford vehicles. That was very refreshing to hear. “Honesty” a forgotten art for some, especially in the vehicle buying business. The name of the salesman is Orrin Stevens. They had a 2025 that I was interested in. The price was really good, but I had other deals on 2025’s and 2026’s that were closer to me. Orrin understood my explanation of why it didn’t make sense for me to buy from him. That again was very refreshing to hear from a salesperson, instead of them debating me why I should buy from them. We concluded our conversation. To my surprise, 5 minutes later Orrin calls back and explained that his sales manager might have a proposal that I might want to consider. The sales manager is Allan Moss. Allan explained to me that Orrin told him about my situation and he also understood why I wasn’t going to buy their Raptor, but he would grant me their first allocation of 2026. I was able to get the truck the way I wanted to, at a price that made sense for me. Orrin could have done nothing, but he didn’t. He went the extra mile to explain this to his manager. Allan went the extra to make the deal work for me seeing they were 4 hours away. When the truck came in I had it within a week. Everything went well. This was a great experience. More

Orrin, Patrick and Allan were all great guys to deal with, caring and extremely patient... with, caring and extremely patient... More

worst experience when buying my truck. Wasn't where it was supposed to be at then when i finally received it. Called to complain about the poor brakes and was told they were fine and I was Wasn't where it was supposed to be at then when i finally received it. Called to complain about the poor brakes and was told they were fine and I wasn't use to the way a Fords brake system works but after putting it on the lift found out that all the calipers were rusted fast.. Fast forward to three months later and found out the 4wd doesn't engage been waiting for over a year and half to get it fixed More

Recently purchased a new truck from Dalton R. at Friendly Ford in Hamilton; it was an excellent experience, I never felt pushed into something I did not want and was able to find a vehicle that s at Friendly Ford in Hamilton; it was an excellent experience, I never felt pushed into something I did not want and was able to find a vehicle that suited what I was looking for and in my price range. Dalton was very friendly and knowledgeable, made buying a vehicle a delight instead of stressful. More

Update! !!! The sale process was quick but after my purchase, I’ve had a difficult time with the dealership. I paid in advance for undercoating and the dealer !!! The sale process was quick but after my purchase, I’ve had a difficult time with the dealership. I paid in advance for undercoating and the dealership promised to have my 2nd key (that they lost) and to repair a scratch that I pointed out on the day of pickup. I left the vehicle with them for 10 days and…. No key and scratch untouched. More