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Friendly Ford of Hamilton

Hamilton, NY

4.9
277 Reviews

2536 NY-12B

Hamilton, NY

13346

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Showing 277 reviews

September 16, 2023

We had made an appointment with Katie for Monday. We drove out the Saturday before to see what was available. It was closing time yet two salesman came out to great us. More

by lizzycmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad, Richard Ryan
Sep 18, 2023 -

Friendly Ford of Hamilton responded

We appreciate you sharing your experience with us! It's great to hear that even when you arrived near closing time, the sales team at Friendly Ford in Hamilton took the time to greet you and assist you. Customer service is a top priority, and they clearly demonstrated their commitment to ensuring you had a positive experience. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Enjoy your new vehicle!

September 13, 2023

Friendly ford team was great. Gave me good trade in value and super friendly and easy to work with. Jim baker did a great job selling me on my new truck and the financing team did More

by Jlosee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim baker
Sep 18, 2023 -

Friendly Ford of Hamilton responded

Thank you for taking the time to share your positive experience with the Friendly Ford team! It's wonderful to hear that you received a good trade-in value, had a great sales experience with Jim Baker, and secured a low-interest rate through the financing team. Customer satisfaction is a top priority, and it sounds like we exceeded your expectations. If you ever have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new truck!

September 13, 2023

Everyone was very nice, helpful, courtesy and easy to work with. I will definitely be back the next time I buy a vehicle. More

by wdam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Moore, Katie Chlad
Sep 18, 2023 -

Friendly Ford of Hamilton responded

We're delighted to hear that your experience with Friendly Ford was marked by kindness, helpfulness, and courtesy. Customer satisfaction is a top priority, and it's great to know that you found the team easy to work with. We appreciate your feedback and look forward to assisting you the next time you're in the market for a vehicle. If you have any further comments or questions, please don't hesitate to reach out. Thank you for choosing Friendly Ford!

September 12, 2023

I’m 75 years old and my new F-150 has a very complex (to me!) computer system that I struggled to learn. Thankfully, the folks at Friendly (Katie Chlad in particular) were very patient with me and helped m More

by Donthewaiter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Moore, Katie Chlad
Sep 18, 2023 -

Friendly Ford of Hamilton responded

We appreciate your feedback and are delighted to hear that Katie Chlad and the Friendly Ford team were patient and helpful in assisting you with your new F-150's computer system. Technology in vehicles can be complex, but it's wonderful to know that you received the support you needed to navigate and learn it. If you ever have more questions or need further assistance, please feel free to reach out. We value your business and are here to help. Safe and enjoyable driving in your F-150!

September 08, 2023

Jim Baker and his team did a great job finding me the truck I wanted. As well, the trade in value was fair, and they were able to find me a great bank for a competitive commercial loan. More

by John Flannery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baker
Sep 18, 2023 -

Friendly Ford of Hamilton responded

Thank you for taking the time to share your positive experience with Jim Baker and his team at Friendly Ford of Hamilton. We're delighted to hear that they were able to find you the truck you wanted and provide a fair trade-in value. It's great to know that they also helped secure a competitive commercial loan for you. Customer satisfaction is a top priority, and your feedback is greatly appreciated. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new truck, and safe travels!

September 08, 2023

Everyone we delt with was very friendly and would recommend them to anyone and go back for sure More

by rbradbury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baker and Dave that did our finacing
Sep 18, 2023 -

Friendly Ford of Hamilton responded

We're delighted to hear that everyone at the dealership was friendly and that you had a positive experience. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future should you decide to return. If you ever have any more questions or need further assistance, feel free to reach out. Thank you for choosing Friendly Ford!

September 07, 2023

We were in need of a smaller vehicle as my wife could no longer climb up into our F-150. I had done an internet request for information from Friendly Ford of Hamilton on the 2023 Ford Maverick. Jim Baker d More

by James Fuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baker
Sep 18, 2023 -

Friendly Ford of Hamilton responded

Thank you for choosing Friendly Ford of Hamilton, and we're delighted to hear that Jim Baker and our team provided such a compassionate and exceptional car-buying experience. Your satisfaction and comfort are our top priorities, and we appreciate your high recommendation. We're here for any future automotive needs, and we hope you and your wife enjoy many safe and pleasant journeys in your new Ford Maverick. Safe travels, and thank you for being a valued part of the Friendly Ford of Hamiton family!

September 06, 2023

Buying my Maverick from Friendly Ford was a great experience. They were upfront, clear and honest and didn't play any games. The gave me a fair trade value on my old car and all the discounts I was e More

by brien1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Sep 18, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your wonderful experience with Friendly Ford of Hamilton! We're delighted to hear that your purchase of the Maverick was smooth, transparent, and fair. Our team strives to provide a hassle-free and honest buying process, and it's fantastic to know that you felt comfortable throughout. We appreciate your recommendation, and if you ever have any questions or need assistance in the future, don't hesitate to reach out. Enjoy your new Maverick!

September 03, 2023

Absolutely the best experience! Katie was so patient with us and guided us through the whole experience. We were looking forward a reliable vehicle and would not break the bank. She More

by Susie31napa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cramer, Jesse Lazzaro, Katie Chlad
Sep 18, 2023 -

Friendly Ford of Hamilton responded

We're delighted to hear about your fantastic experience with Katie at Friendly Ford! Providing customers with reliable and affordable vehicles is always a top priority. We're glad Katie was patient and guided you through the process to find the perfect truck that met your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Friendly Ford, and we hope you enjoy your new truck to the fullest!

September 01, 2023

Everyone was great to deal with, especially my salesman Richard with his above and beyond willingness to make my purchase smooth from beginning to end More

by Tommyguns1244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Sep 03, 2023 -

Friendly Ford of Hamilton responded

Thank you for choosing us for your vehicle purchase, and for acknowledging Richard's outstanding service. We appreciate your business and hope you're enjoying your new vehicle. If you ever have any questions or need assistance in the future, please feel free to reach out. Safe and happy driving!

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