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Friendly Ford of Hamilton

Hamilton, NY

4.9
276 Reviews

2536 NY-12B

Hamilton, NY

13346

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Showing 276 reviews

July 16, 2023

Matt and everyone at Friendly Ford were professional and accommodating. Based on my experience I will be a repeat customer. More

by summer202044
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for choosing Friendly Ford and for your kind words about our team, especially Matt. We're delighted to hear that you had a professional and accommodating experience with us. Our goal is to ensure every customer feels valued and satisfied, and we're thrilled to know we achieved that with you. We're excited to have you as a repeat customer, and we'll be here to assist you with any future automotive needs. Don't hesitate to reach out if you have any questions or require further assistance. We appreciate your support and look forward to serving you again in the future!

July 15, 2023

I leased a 2020 F150 from Friendly Ford three years ago. It was an excellent experience. The lease is up and they did it again. They leased me a 2023 F150. Again it was an excellent experience. The name Fri More

by nuttingprojects
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave in Finance, Jesse Lazzaro, Richard Ryan
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for being a loyal customer and choosing Friendly Ford for your leasing needs! We're delighted to hear that you had excellent experiences both times you leased a vehicle from us. Providing exceptional service and ensuring our customers have a smooth and friendly experience is our top priority. We truly appreciate your kind words, and we're glad to have earned your trust and satisfaction once again. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.

July 14, 2023

This is the first dealership that I have not felt pressured at. The staff was very knowledgeable and very personable. I will definitely use Friendly Ford for my future automobile purchases. More

by cmthorp3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Moore, Richard Ryan
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with us! We are delighted to hear that you felt comfortable and unpressured during your visit to Friendly Ford of Hamilton. Our knowledgeable and personable staff are committed to providing excellent service to our customers, and we're thrilled to know that you had a great interaction with them. We truly appreciate your trust in us and your decision to consider us for your future automobile purchases. We look forward to assisting you whenever you need us.

July 14, 2023

Very friendly indeed! Everyone I came in contact with was lovely, Especially Katie! She even left some adorable gifts in my new car! More

by margaretfitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for your kind words! We are thrilled to hear that your experience at Friendly Ford of Hamilton was filled with friendliness and that our team, especially Katie, made your visit enjoyable. Providing exceptional service and going the extra mile to make our customers feel special is what we strive for. We hope the adorable gifts add a little extra joy to your new car ownership! If you ever need anything or have any questions, please don't hesitate to reach out.

July 13, 2023

They were very friendly and helpful. Everyone went above and beyond to make sure we had everything we needed More

by mdenison2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for your kind words! We are delighted to hear that your experience with us was positive and that our team went above and beyond to assist you. At Friendly Ford, customer satisfaction is our top priority, and we strive to provide a friendly and helpful environment for all our customers. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future. Have a wonderful day!

July 11, 2023

Richard did an amazing. ..he helped us find and take home exactly what we wanted. More

by wesselsjodi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for your kind words! We're thrilled to hear that Richard provided you with an amazing experience and helped you find exactly what you wanted. Our team at Friendly Ford is dedicated to making sure our customers are satisfied and find their perfect vehicle. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business and hope you enjoy your new ride!

July 10, 2023

Matt was very helpful with me finding my new car! I’m loving my new ford bronco! Highly recommend. More

by beckyadams315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
July 10, 2023

Matt and the staff were very nice and cordial during the purchase. Matt not pushing and was very professional salesperson. I like that when I’m buying a vehicle. More

by michael.granieri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Matt and our staff provided you with a nice and cordial purchasing process. We take pride in offering a pressure-free and professional environment for our customers, and we're glad it reflected in your experience. If you ever need anything or have any further questions, don't hesitate to reach out. Enjoy your new vehicle, and we look forward to assisting you in the future!

July 04, 2023

Great sales person Cameron Russle … I beat him up pretty good on the deal and there were a couple minor defects with the pick up and got them taken care of… a man of his word.. the rest was smooth sailing… More

by Tom legacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Russell
Jul 17, 2023 -

Friendly Ford of Hamilton responded

We greatly appreciate your kind words! It was a pleasure assisting you in finding the right vehicle that suits your needs. Our team takes pride in providing excellent communication and making the car-buying process as smooth as possible. If you ever need anything in the future or have any questions, don't hesitate to reach out. Thank you for recommending us, and we hope you enjoy your new vehicle to the fullest!

July 04, 2023

Excellent communication, easy to work with and found the right vehicle for us. I would do business with friendly again and highly recommend Katie Chlad. More

by joe@fiver.org
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
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