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Friendly Ford of Hamilton

Hamilton, NY

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Employees
Reviews
Vehicles
4.9
282 Reviews
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2536 NY-12B

Hamilton, NY

13346

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Showing 282 reviews

July 25, 2023

Matt was great and everyone else there helped get everything taken care of. Thankyou for your help over and above what you had to do. More

by mikefoster4418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
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Jul 31, 2023 -

Friendly Ford of Hamilton responded

We're delighted to hear that Matt and our team provided you with exceptional service and went above and beyond to ensure everything was taken care of. Your satisfaction is our priority, and we're glad we could assist you throughout the process. If you have any further questions or need anything else, please don't hesitate to reach out. Thank you for choosing Friendly Ford, and we appreciate your kind words. Safe travels and enjoy your new vehicle! 🚗😊👍

July 24, 2023

I worked with Cameron and he made the whole process super easy and simple as well as a great appraisal. I didn’t feel pressured or pushed. Thank you again! More

by codir66
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Russell
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Jul 31, 2023 -

Friendly Ford of Hamilton responded

You're very welcome! Cameron is a valued member of our team, and we're delighted to hear that he made your car buying experience easy and stress-free. Providing a pressure-free environment and ensuring our customers feel comfortable throughout the process is essential to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business, and enjoy your new car! 🚗😊👍

July 20, 2023

I dealt with an awesome saleswomen. She went above and beyond for me. I would definitely go back. More

by tdog.nelson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
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Jul 24, 2023 -

Friendly Ford of Hamilton responded

We're thrilled to hear that you had a positive experience with our awesome saleswoman! Going above and beyond for our customers is what we strive for, and we're glad she made your car-buying journey enjoyable. If you ever need anything else or have any questions, don't hesitate to reach out. We truly appreciate your business, and we look forward to serving you again in the future! Safe and happy driving in your new vehicle!

July 19, 2023

After missing out on a really nice used Mustang by a day, Cameron kept on looking for another good candidate for me. He wasn't overbearing in his communications, and contacted me immediately once he found th More

by Stephane Marty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Russell
Report | Print
Jul 24, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your experience with us! We're delighted to hear that Cameron went above and beyond to find the perfect car for you. Congratulations on your new 2020 Mustang GT Premium, and we're pleased that the trade-in process for your motorcycle went smoothly. Should you need anything else or have any questions, feel free to reach out. We appreciate your business and look forward to serving you again in the future! Enjoy your new Mustang!

July 18, 2023

Friendly Ford was recon to me by a coworker and lived up to its reputation. My dealer was very accommodating and made sure I left happy. More

by Seth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Russell
Report | Print
Jul 24, 2023 -

Friendly Ford of Hamilton responded

Thank you for trusting your coworker's recommendation and choosing Friendly Ford! We're thrilled to hear that we lived up to our reputation and provided accommodating service. Ensuring your satisfaction is our top priority, and we're delighted to know that you left happy. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your business and hope to see you again in the future!

July 16, 2023

Friendly dealership in Hamilton was excellent to work with I highly recommend this dealership. And my sales girl Katie is the best she work with me and understood exactly what I was looking for. More

by Dehbaldwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for your wonderful review of Friendly Ford in Hamilton! We're thrilled to hear that you had an excellent experience working with us. Our team takes great pride in providing top-notch service and ensuring our customers' needs are met. We're glad Katie was able to assist you and understand your preferences, resulting in finding the perfect vehicle for you. If you have any questions or need any further assistance, please don't hesitate to reach out. We truly appreciate your recommendation, and we look forward to serving you again in the future!

July 16, 2023

Matt and everyone at Friendly Ford were professional and accommodating. Based on my experience I will be a repeat customer. More

by summer202044
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Whalen
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for choosing Friendly Ford and for your kind words about our team, especially Matt. We're delighted to hear that you had a professional and accommodating experience with us. Our goal is to ensure every customer feels valued and satisfied, and we're thrilled to know we achieved that with you. We're excited to have you as a repeat customer, and we'll be here to assist you with any future automotive needs. Don't hesitate to reach out if you have any questions or require further assistance. We appreciate your support and look forward to serving you again in the future!

July 15, 2023

I leased a 2020 F150 from Friendly Ford three years ago. It was an excellent experience. The lease is up and they did it again. They leased me a 2023 F150. Again it was an excellent experience. The name Fri More

by nuttingprojects
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave in Finance, Jesse Lazzaro, Richard Ryan
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Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for being a loyal customer and choosing Friendly Ford for your leasing needs! We're delighted to hear that you had excellent experiences both times you leased a vehicle from us. Providing exceptional service and ensuring our customers have a smooth and friendly experience is our top priority. We truly appreciate your kind words, and we're glad to have earned your trust and satisfaction once again. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.

July 14, 2023

This is the first dealership that I have not felt pressured at. The staff was very knowledgeable and very personable. I will definitely use Friendly Ford for my future automobile purchases. More

by cmthorp3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Moore, Richard Ryan
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with us! We are delighted to hear that you felt comfortable and unpressured during your visit to Friendly Ford of Hamilton. Our knowledgeable and personable staff are committed to providing excellent service to our customers, and we're thrilled to know that you had a great interaction with them. We truly appreciate your trust in us and your decision to consider us for your future automobile purchases. We look forward to assisting you whenever you need us.

July 14, 2023

Very friendly indeed! Everyone I came in contact with was lovely, Especially Katie! She even left some adorable gifts in my new car! More

by margaretfitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Jul 17, 2023 -

Friendly Ford of Hamilton responded

Thank you for your kind words! We are thrilled to hear that your experience at Friendly Ford of Hamilton was filled with friendliness and that our team, especially Katie, made your visit enjoyable. Providing exceptional service and going the extra mile to make our customers feel special is what we strive for. We hope the adorable gifts add a little extra joy to your new car ownership! If you ever need anything or have any questions, please don't hesitate to reach out.

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