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Friendly Ford of Hamilton

Hamilton, NY

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Reviews
Vehicles
4.9
281 Reviews
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2536 NY-12B

Hamilton, NY

13346

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Showing 281 reviews

August 28, 2024

Very friendly, and respectful sales associates. They were not pushy at all. They listened to our preferences and guided us through the process of seeking and purchasing. We never felt rushed with o More

by tracybecker325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
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Sep 03, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your experience! We're so glad to hear that our team was friendly, respectful, and attentive to your needs. It's great to know that your family felt comfortable, and that your kiddos enjoyed the toys and coloring sheets. We appreciate your kind words and look forward to helping you again in the future!

August 10, 2024

Katie and Spencer were awesome! ! Katie started on my deal on Friday and provided me with everything I needed to buy this beautiful car. Spencer closed the deal on Saturday and also More

by washington188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad, Spencer Marcellus
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Aug 12, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Katie and Spencer provided you with excellent service and were attentive to your concerns. We're glad they could help you find and finalize your beautiful new car. If you need anything else, don't hesitate to reach out. Enjoy your new ride!

July 22, 2024

Great place and great service. Quick and efficient. Katie Chlad was friendly and went beyond to get me what I wanted. More

by jdnelson1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Jul 29, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience! We're delighted to hear that Katie Chlad provided quick, efficient, and friendly service, going above and beyond to meet your needs. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new vehicle, and thank you for choosing us!

July 20, 2024

Exceeded our expectations very happy with our purchase and our choice of dealers We worked with Rob at friendly Ford. More

by robynking
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Bush
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Jul 22, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience! We're thrilled to hear that Rob exceeded your expectations and that you're very happy with your purchase. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new vehicle, and thank you for choosing us!

July 16, 2024

Was a pleasure to do business with friendly ford and katie chlad. Wasn't pressured to do anything More

by Logan7241
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Jul 17, 2024 -

Friendly Ford of Hamilton responded

Thank you for your feedback! We're delighted to hear that you had a pressure-free and pleasant experience with Katie Chlad and the team at Friendly Ford. We appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle!

June 19, 2024

Britinie was amazing to work with . Very pleasant to approach . Fast turn around to get you into a new ride ! The whole process was over in a few days . Currently have had my truck for More

by Samanthalynnkucera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britinie Landherr
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Jun 24, 2024 -

Friendly Ford of Hamilton responded

Thank you, Sam Kucera, for sharing your wonderful experience with Britinie! We're thrilled to hear that she was amazing to work with and provided a fast turnaround to get you into your new ride. It's great to know that even after two years with your truck, Britinie continues to be incredibly helpful, responding promptly to any questions or new vehicle inquiries you have. Her dedication to service exemplifies our commitment to supporting our customers long after their initial purchase. We appreciate your feedback and look forward to continuing to serve you in the future!

June 19, 2024

Was looking for a truck, knew specifically what one I wanted to go for. Katie from Hamilton Ford was very courteous and made everything feel simple and fast. She helped explain the ins and outs of the tr More

by Hooperr103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Jun 24, 2024 -

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience with Katie at our dealership! We're thrilled to hear that she was able to make the process of finding and purchasing your truck simple and fast, while also providing a thorough explanation of its features. We're glad that you're happy with your purchase and that Katie's courteous service contributed to a great buying experience. Enjoy your new truck, and we look forward to serving you again in the future!

June 13, 2024

Great place and great service. First time there and would not hesitate to go back. Highly recommend ! More

by Stolman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bush
Report | Print
Jun 17, 2024 -

Friendly Ford of Hamilton responded

Thank you for your positive feedback and recommendation! We're thrilled to hear that you had a great experience with us on your first visit. We strive to provide excellent service that makes every customer want to return. We appreciate your trust and look forward to welcoming you back again in the future. Thank you for choosing us!

June 01, 2024

Friendly, knowledgeable, not pushy, honest, made process simple- although tonneau cover installed incorrectly by sister dealer More

by scottpalbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Moore, Katie Chlad
Report | Print
Jun 03, 2024 -

Friendly Ford of Hamilton responded

Thank you for your feedback on your experience at our dealership! We're pleased to hear that you found our team friendly, knowledgeable, and honest, and that they made the process simple for you. However, we apologize for the issue with the tonneau cover installation by our sister dealer. We take your satisfaction seriously and aim to resolve any issues promptly. Please contact us at your earliest convenience so we can correct the installation for you. We appreciate your understanding and look forward to making this right. Thank you for choosing us, and we hope to continue serving you in the future.

June 01, 2024

Great communication, quick and efficient all the way through the buying process. Also very Friendly just like their name. More

by Wemf150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Jun 03, 2024 -

Friendly Ford of Hamilton responded

Thank you for your positive review! We're delighted to hear that you found the communication great and the buying process quick and efficient at Friendly Ford. It's wonderful to know that our team lived up to our name by being very friendly. We strive to make every customer's experience smooth and enjoyable, and we're glad we succeeded with yours. We appreciate your feedback and look forward to serving you again in the future!

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