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Friendly Ford of Hamilton

Hamilton, NY

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Reviews
Vehicles
4.9
277 Reviews
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2536 NY-12B

Hamilton, NY

13346

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Showing 277 reviews

December 12, 2022

Richard was honest, open and efficient. I am a very busy person and he was respectful of that, getting stuff done and owning up to his timelines. I had a great experience and honestly one o More

by EBD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
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Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for your kind words and for choosing our dealership. We are thrilled to hear that you had a great experience with Richard and that he was able to provide you with efficient and respectful service. We strive to provide the best customer service possible and are glad that we were able to meet your expectations. We appreciate your feedback and will be sure to pass along your compliments to Richard. Thank you again for your business and we hope to see you again in the future.

December 12, 2022

Richard is the man. It took him less than 48 hours to get me into a truck that wasn’t even on their lot when I walked in. Can’t recommend him enough. More

by Eayrevoorhees
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
December 11, 2022

What a great experience from start to finish. Brittany went above and beyond to make sure we got a vehicle we liked and in our price range. She even delivered my new vehicle to me. I do recommend More

by Kelberg14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
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Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for your positive review and for choosing our dealership. We are thrilled to hear that you had a great experience with Richard and that he was able to help you find the perfect vehicle in such a short amount of time. It sounds like he went above and beyond to make sure you were happy with your purchase and we are glad that he was able to exceed your expectations. We appreciate your recommendation and will be sure to pass along your feedback to Richard. Thank you again for your business and we hope to see you again in the future.

December 02, 2022

Richard and the rest of the staff were great to work with. Helped me get my order in and we’re very informative throughout the process! More

by Kroback72
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for your positive review and for choosing our dealership. We are thrilled to hear that you had a great experience with Richard and the rest of our staff. We strive to provide excellent customer service and are glad that we were able to help you get your order in and provide you with the information you needed throughout the process. We appreciate your feedback and will be sure to pass along your compliments to the team. Thank you again for your business and we hope to see you again in the future.

November 30, 2022

The whole team was awesome. Got to work with Richard he was great, got me a great price and was really great to work with. More

by AKelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for your positive review and for choosing our dealership. We are thrilled to hear that you had a great experience with our team, and specifically with Richard. We are glad to hear that he was able to help you get a great price on your vehicle and that he was a pleasure to work with. We strive to provide excellent customer service and are glad that we were able to meet your expectations. We appreciate your feedback and will be sure to pass along your compliments to the team.

November 26, 2022

We had a great experience buying a used truck from Katie Chlad at Friendly Ford. She new what she was selling and was easy to get a hold of More

by Bigjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for your positive review and for choosing our dealership for your automotive needs. We are thrilled to hear that you had a great experience with Katie Chlad and that she was able to help you find the perfect used truck. We appreciate your feedback and will be sure to pass along your compliments to Katie. Thank you again for your business and we hope to see you again in the future.

November 18, 2022

Everyone was very friendly, very knowledgeable. So far I would do business with them again. More

by Michaelmeyers33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie and Dave
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Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you for the positive review! We are glad to hear that you had a great experience with our friendly and knowledgeable staff. We appreciate your business and hope to see you again in the future.

November 17, 2022

My experience at Friendly Ford was absolutely wonderful! It was my first time buying from a dealership & they made everything easy for me. Richard was super knowledgeable about all of the cars on the lot. H More

by peckdayna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Report | Print
Dec 15, 2022 -

Friendly Ford of Hamilton responded

Thank you for the amazing review! We are thrilled to hear that your first experience at Friendly Ford was wonderful and that Richard was able to help you find the perfect vehicle. At Friendly Ford, our goal is to provide a stress-free and enjoyable car buying experience for all of our customers. We are glad that we were able to do that for you and we appreciate your recommendation to others. We look forward to seeing you again in the future. Thank you for choosing Friendly Ford!

November 11, 2022

Bought my car from Rich Ryan, best car buying experience ever!! He's friendly, detailed, attentive, and most of all courteous with the whole process, he communicated everything with me so there was no guess More

by KatiiE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Ryan
Report | Print
Nov 16, 2022 -

Friendly Ford of Hamilton responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Friendly Ford of Hamilton provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us.

November 04, 2022

My experience was flawless. Vehicle was clean, staff is friendly and I would go back without hesitation. More

by Firdbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Report | Print
Nov 16, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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