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Friendly Ford of Hamilton

Hamilton, NY

4.9
276 Reviews

2536 NY-12B

Hamilton, NY

13346

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Showing 276 reviews

October 26, 2022

Katie was extremely helpful as was the dealership. They responded to us immediately and we bought a vehicle that was exactly what we wanted. If you are looking for a very positive car buying experienc More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Chlad
Oct 31, 2022 -

Friendly Ford of Hamilton responded

Hi Mary, thank you for your kind review; we are happy to pass along your comments to Katie here at Friendly Ford of Hamilton! We hope to be of service to you again! Take care!

October 26, 2022

Katie was great she explained everything to me clearly on getting me to lease my car. This is the second time I’ve bought a car at Friendly. The staff is fun all of them are all smiling congratulating you on More

by Peck123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie, Jessie,Dave
Oct 31, 2022 -

Friendly Ford of Hamilton responded

Hi Michelle, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 20, 2022

I bought a 2020 Ford edge and I am a over the road truck driver and Katie took the time and showed my wife many different options by face time she showed us all the features of every car she showed us and n More

by jtrosp1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie and finance guy
Oct 31, 2022 -

Friendly Ford of Hamilton responded

Hello jtrosp1980 and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again!

October 20, 2022

Very awesome place to do business with! Did everything they could to keep us in our budget More

by Scottastewart97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie and david
Oct 31, 2022 -

Friendly Ford of Hamilton responded

Hi Scott, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2022

Richard was great to work with. Didn't push anything and was very transparent about everything. If you stop and friendly ford I highly recommend speaking with him. He's aways willin More

by Bmbutton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard ryan
Oct 31, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

October 19, 2022

Katie was awesome, very nice and helpful. Gentleman in finance, same. Very highly recommend them. More

by Lorraine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Chlad, David Cramer
Oct 31, 2022 -

Friendly Ford of Hamilton responded

Hi Lorraine, thank you for your kind words! We're happy we could help. We hope to be of service to you again!

October 17, 2022

Great team work. Knowledgeable staff made the buying process as smooth as buying a car can be. More

by stacey333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie, David
Oct 17, 2022 -

Friendly Ford of Hamilton responded

Stacey, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!

October 12, 2022

I highly recommend Richard Ryan at Friendly Ford! He is very pleasant to work with, and he was super persistent about getting our car to us asap!! I love my new car and am very happy with my whole ex More

by Alexandra Howe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Oct 17, 2022 -

Friendly Ford of Hamilton responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

October 12, 2022

My husband and I have gotten four vehicles from Richard. We’ve been impressed with every experience. He makes it very easy and is very up front with every detail. I highly recommend Richard and Friendly For More

by Taylor Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Oct 17, 2022 -

Friendly Ford of Hamilton responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

October 12, 2022

No pressure, very friendly. Richard Ryan was great getting me the best interest rate and payment. Great vehicles at Friendly Ford More

by eavesmarty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
Oct 17, 2022 -

Friendly Ford of Hamilton responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

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