Friendly Ford of Hamilton

I contacted Friendly Ford because they had a new explorer in stock with everything I was looking for. I was lucky enough to get connected with Heidi and she was awesome! She understood my free time was limit in stock with everything I was looking for. I was lucky enough to get connected with Heidi and she was awesome! She understood my free time was limited and answered all my questions via email and text. The GM Mike stepped in to assist with some further questions and concerns I had and both him and Heidi went to bat for me! I never had a dealership fight so hard for my business before. These people are truly compassionate, hard working, honest and 100% customer oriented! I will surely be back and in the meantime I will be sending all my friends and family their way! Best, easiest, most awesome experience I ever had purchasing from a dealer! Thanks Heidi and Mike! More

It’s a sad day when these type of gouging dealers take egregious advantage of people. Pricing used vehicles 10,000 over original MSRP is just as dishonest as they come. That’s at least 12,000 more than wh egregious advantage of people. Pricing used vehicles 10,000 over original MSRP is just as dishonest as they come. That’s at least 12,000 more than what should be charged even in a hot market. When the markets come crashing these type of people lose in the long run without a loyal customer base. Steer clear of “Friendly” Ford in Hamilton, NY. Not much friendly about them. More

Heidi Lewis 2018 Ford Edge. Delivery of my vehicle was flawless. I will recommend her services to everyone and anyone. Exceptional professionalism on my auto purchase. A+++. Delivery of my vehicle was flawless. I will recommend her services to everyone and anyone. Exceptional professionalism on my auto purchase. A+++. More

Heidi helped Morgan out with my delivery. They both were Great! This is my second car from them, I’m very pleased with their assistance in my needs! They both were Great! This is my second car from them, I’m very pleased with their assistance in my needs! More

Heidi did great! I was very happy with my experience there. I will definitely recommend them to my friends! I was very happy with my experience there. I will definitely recommend them to my friends! More

Great place to deal with every one extremely nice. Take care of the customer. Would buy again care of the customer. Would buy again More

Best dealer experience I have ever had. The level of customer service that I received from Megan was not only refreshing but resored my belief that exceptional customer service is NOT dead! She went ab customer service that I received from Megan was not only refreshing but resored my belief that exceptional customer service is NOT dead! She went above and beyond the call of duty. The dealership is very clean, and the service dept. has very experienced techs like Paul who has always been so friendly and knowledgable. I don't give out reviews often, so trust me when I tell you it's worth driving from out of town to do business with this amazing dealership. Thanks Megan, you're amazing!!!! More