Friendly Ford of Hamilton

Friendly Ford of Hamilton responded

Thank you for your fantastic review! We're thrilled to hear that you consider Friendly Ford of Hamilton the best dealership to work with and that you've had such a positive experience with our customer service. We strive to maintain high standards and ensure that every customer feels valued and satisfied. We look forward to continuing to provide you with top-notch service in all your future visits!

Friendly Ford of Hamilton responded

Thank you for your feedback. We're glad to hear that you found our pricing fair and our staff excellent and welcoming. We apologize for any lack of communication you experienced; we always aim to provide clear and prompt communication. Your input is invaluable as we continually work to improve our service. We appreciate you bringing this to our attention, and we hope to provide an even better experience in the future. Thank you for choosing us, and we look forward to serving you again!

Friendly Ford of Hamilton responded

Thank you for your feedback! We're so glad to hear that Katie was able to assist you effectively, answering your questions clearly and accommodating your schedule. At Friendly Ford of Hamilton, we strive to provide honest and responsive service tailored to our customers' needs. We appreciate your recognition of Katie's efforts, and we look forward to assisting you again in the future!

Friendly Ford of Hamilton responded

Thank you for sharing your experience at Friendly Ford! We're glad to hear that Katie and our team were able to provide you with a polite, professional, and efficient service, allowing you to enjoy your new truck so quickly. We aim to make every part of the buying process as smooth and enjoyable as possible. Enjoy your new ride, and we look forward to serving you again in the future!

Friendly Ford of Hamilton responded

Thank you for taking the time to share your wonderful experience with Katie at Friendly Ford! We're delighted to hear that she made the process smooth and enjoyable, even from out of state. Katie's dedication to providing detailed and personalized service, from the video walk-around to coordinating the bed liner installation, truly goes above and beyond. We appreciate your kind words and recommendation. Enjoy your new truck, and we look forward to serving you again in the future!

Friendly Ford of Hamilton responded

Thank you for your five-star review and for sharing your experience with Morgan and Dave at our dealership! We're thrilled to hear that Morgan provided prompt and caring service, making the process of transferring the truck and bargaining hassle-free. It's also great to know that Dave was friendly and thorough with the paperwork. At Friendly Ford, we strive to make every aspect of the buying experience exceptional. We appreciate your feedback and look forward to serving you again in the future!

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience! We're glad to hear that the transaction was quick and easy, and that you had a great overall experience. Your high recommendation to others looking for the best car buying experience is greatly appreciated. We strive to provide efficient and enjoyable service to all our customers, and we're delighted we could meet your expectations. Thank you for choosing us, and we look forward to serving you and others you recommend in the future!

Friendly Ford of Hamilton responded

Thank you for sharing your positive experience at our dealership, especially with Katie as your salesperson! We're delighted to hear that she made the car buying process smooth and easy for you, providing knowledgeable assistance and accommodating your schedule throughout your search for a used car. It's great to know that her organization and attention to detail contributed to making your experience pleasant. We appreciate your feedback and will be sure to pass along your kind words to Katie and the rest of our team. Thank you for choosing us, and we look forward to serving you again in the future!

Friendly Ford of Hamilton responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our customer service and found our team caring and friendly. Your kind words and the gesture of wanting to give us 10 stars are greatly appreciated. We strive to provide the best service possible, and we're delighted we could make your experience a pleasure. We'll be sure to pass along your compliments to the team. Thank you for choosing us, and we look forward to serving you again in the future!

Friendly Ford of Hamilton responded

Thank you for sharing your fantastic experience with Britinie, David, and Friendly Ford of Hamilton! We're delighted to hear that Britinie and David were attentive to your needs and quickly found a 2023 Ford Escape that you love and fits within your budget. It's wonderful to know that you found them respectful, knowledgeable, professional, and excellent to work with. Your decision to be a repeat customer is the highest compliment we could receive, and we look forward to providing you with the same level of service in the future. We'll be sure to pass along your kind words to Britinie, David, and the rest of our team. Thank you for choosing us, and enjoy your new Ford Escape!