Friendly Honda
Poughkeepsie, NY
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1,014 Reviews of Friendly Honda
I have been a customer of Friendly Honda since 2007 and I could not imagine going to another dealership and receiving the same service anywhere else. When we recently came in to inquire about the Trade-In of could not imagine going to another dealership and receiving the same service anywhere else. When we recently came in to inquire about the Trade-In of my 2007 Honda Accord to a bigger vehicle, from the start Brian Grunow, the sales consultant was very courteous and helpful. I was interested in the Honda CR-V (which I purcahsed)and Brian was able to discuss in detail specifications and features on the CR-V without hestitation. My biggest concern with tarding in my original vehicle was that the trade in value would not cover what I owed. Brian took my former vehicle to the service department that day to receive a quote and was back in less than 15 mins with a trade in value that I was pleased with. Throughout the entire process Brian went above and beyond to make sure that I was happy with the transaction, whether it was answering my questions that I had during the week before I picked the car up, calling me to make sure I had everything that I needed for the day of the trade-in and if I had any further questions. The day I went to pick up my car Brian was outside the dealership inspecting the car to ensure that it was in perfect shape for when I drove it home. The finance manager Mike (I apologize as I forgot his last name) was also a pleasure to work with. He was always there to answer my questions and made the finalization fo the paper work so easy the day I went to pick up my car. More
Not only was it our first time dealing with Friendly Honda but it is our first Honda vehicle. Jose was very helpful. We new what we wanted to look at and he showed us exactly that. He explained the l Honda but it is our first Honda vehicle. Jose was very helpful. We new what we wanted to look at and he showed us exactly that. He explained the leasing, which is what we wanted, and worked with us in turning in our current lease. Jose also got our new Honda delivered to us on time. It was a pleasant experience. Thank You. More
I received excellent customer service and was treated in a very friendly and professional manner by the two sales people I was involved with. Mr Buccione was my primary contact and he worked with me to assu a very friendly and professional manner by the two sales people I was involved with. Mr Buccione was my primary contact and he worked with me to assure my satisfaction with the purchase of my new Honda lease. He made sure I had everything I wanted and needed. Mr Buccione was going to be out of town on the day I was to pick up the vehicle so he made sure I was taken care of and he asked Mr. Labutti to help which he did. More
I had a great experience at Friendly Honda. The salesman Frank was very great! I was able to get the exact car in the color I wanted. He explain in details the diffrences in the honda models LX & LX-P . Tha Frank was very great! I was able to get the exact car in the color I wanted. He explain in details the diffrences in the honda models LX & LX-P . Thats why I decided to Buy LX-P. Paul in finance also help us & we get the best options. The paperwork was quick and everyone there really makes it a fun environment. Thanks again! More
Excellent service - salesman, business manager, receptionist, etc. Vehicle was ready much sooner than expected. Excellent price - AAA hassle free was a great experience. Every attempt was made to f receptionist, etc. Vehicle was ready much sooner than expected. Excellent price - AAA hassle free was a great experience. Every attempt was made to find the color vehicle I wanted, however the color I ended up with is more than acceptable - after all, the vehicle is great in any color!!! More
Dick was exceptionally knowledgeable. He appeared to understand our needs and gave us the necessary facts to help make our choice. He built our level of trust and comfort so that our decision was less understand our needs and gave us the necessary facts to help make our choice. He built our level of trust and comfort so that our decision was less stressful. He did not pressure us into making our decision quickly. He provided a guided tour experience of the Honda products available and let us make our decision as independently as possible. More
Everyone is "friendly" and very helpful. Second car I purchased there and would recommend them. They explain everything about the car when purchased. They had no problem oking a test drive, which is very purchased there and would recommend them. They explain everything about the car when purchased. They had no problem oking a test drive, which is very important. Even the staff, when getting an oil change or service is great. More
Very Good Overall Review: I chose Friendly after reviewing 5 or 6 area Honda dealerships online. Every review was positive for Friendly. I checked the available used cars on Friendly's website and t reviewing 5 or 6 area Honda dealerships online. Every review was positive for Friendly. I checked the available used cars on Friendly's website and there was a good selection. I test drove a used CRV, Accord, Civic and Fit. I liked them all and liked how new and clean they all were for used cars. I chose the Fit. It will make a great commuter car and get good gas mileage. My salesman Chuck is really great to work with and very knowledgeable. I have already recommended Chuck & Friendly Honda to some friends I know that are looking for a good used car. More
Ron was very helpful and accomodating. He made the purchase of my new CRV easy. He came in on his day off so that I could pick up the car at my convenience. And I ran late that afternoon and he patien purchase of my new CRV easy. He came in on his day off so that I could pick up the car at my convenience. And I ran late that afternoon and he patiently waited. Ron was very pleasant when I arrived and walked me through the purchase process. He made it easy for me and anything that simplifies my life is very much appreciated. I trust Ron and will recommend him to others who are looking to buy a new car. Thanks! More
I had a very pleasant and efficient experience at Friendly Honda. We will be back in the future when we need a new car. Justin pulled through by finding my car in the color I wanted - Blue Sensatio Friendly Honda. We will be back in the future when we need a new car. Justin pulled through by finding my car in the color I wanted - Blue Sensation. I am very happy with the car, it rides well, handles very easy and the gas mileage is excellent. Thanks. More



