From the moment we arrived at Friendship Ford, we had an immediate connection to Michael Chambers, (Whitewaer is what they call him), and his excellent knowledge of the 2017 Ford Escape , titanium. We wanted a comfortable, easy to see out car/ SUV, for me to drive since I am so short. Mike pointed out all the seat adjustments and knew all the features! We test drove and fell in love with the double moon roof as well. We knew it was a good fit, we had been to 2 other dealers and everything clicked here. They don't work on commission so it is not such a hard push to sell, but still get all the assistance you need. We proceeded to start paperwork, worked with Gerald in finance, and then Mike quickly set up my phone with the car system and had everything synced quickly. We traded our former vehicle, felt we got a fair trade, Mike helped us to get all the rebates, and we even got a credit for having Farm Bureau Insurance. Overall a great experience at Friendship Ford! Several other employees were also helpful and friendly.