Friendship Hyundai
Bristol, TN
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Purchased vehicle 07/08/2021#1-Traded down from a more Purchased vehicle 07/08/2021 #1-Traded down from a more expensive vehicle with title in hand. *One month later and 4 phone calls to dealership: St Purchased vehicle 07/08/2021 #1-Traded down from a more expensive vehicle with title in hand. *One month later and 4 phone calls to dealership: Still no check for amount owed to me *on each call I was told a follow up call to me would occur with a status update -to be fair I DID get one call- it was 'the checks in the mail' 6 days after that call and still no check It's time to go public!! #2-My specialty tag was to be transferred; Dealership had all necessary documentation to do the transfer. -Guess who got a registered vehicle to a worthless new tag for me (I require handicap tag that I already had from previous vehicle) #3-Told 'First Place' Finish' ceramic paint protection was already completed -EVERY vehicle received it prior to being placed on lot #4-shown the Car Fax that car has clean history no accidents When my detailer started removing their mess he found the car had a recent paint job on drivers door. The door handle still had tape from the body work! #5 speaking to business manager about this "we can't guarantee a car fax" you need to speak with used car sales manager That's FIVE reasons I won't recommend this dealership or it's management team. More
Buyer beware - pricing tricks We were shopping for a used Hyundai and liked one example within our price range that is a few years old with relatively high miles. We asked for a an We were shopping for a used Hyundai and liked one example within our price range that is a few years old with relatively high miles. We asked for a an outright purchase quote and it came in as Sales Price as shown on it, plus $800 in accessories of unknown kind, $599 Proc/Doc fee, and then Tax in dollars with no percent of State/County break down. An educated person knows that any accessory or option on a used car is part of the price so it is effectively ZERO and $599 Proc/Doc fee is a total scam since the dealer has minimal to np paperwork to do but to turn a title to the owner. We kept the cool and countered by asking to explain these additional costs and heard nothing back but "what we can do for you?" that totally avoids the question. There is a dealer about 100 miles away that had a similar example for a thousand less and no price tricks so we ended up getting the car there. Why would anyone would want to be taken advantage of by this place? More
Awesome great service all around with this dealership will be back for services! would highly recommend this dealership to anyone looking to get a great deal great service all around with this dealership will be back for services! would highly recommend this dealership to anyone looking to get a great deal on a new vehicle Friendly, excited, happy people worked with me and my wife and got us EXACTLY what we wanted!!! thank you Friendship Hyundai!!! More
Great experience We had a great experience at Friendship Hyundai of Bristol. Chase worked with us to get us in the vehicle we wanted for the price range we needed. Ver We had a great experience at Friendship Hyundai of Bristol. Chase worked with us to get us in the vehicle we wanted for the price range we needed. Very happy with our purchase! More
Nancy's Review I had an amazing experience at this dealership! Chase was a wonderful salesman and catered to all of my needs! He thoroughly listened to my requests, I had an amazing experience at this dealership! Chase was a wonderful salesman and catered to all of my needs! He thoroughly listened to my requests, and he was very helpful! I would recommend him to anyone looking for a vehicle. More
Friendship Hyundai Review I was greeted immediately with friendly service and was pleased with the service that I experienced. I was very happy to receive the help that I did f I was greeted immediately with friendly service and was pleased with the service that I experienced. I was very happy to receive the help that I did from the staff. More
Great experience for my third Hyundai purchase. This is my third Hyundai from Friendship Hyundai of Bristol. They are always nice and professional. They always work with me to make sure my monthly p This is my third Hyundai from Friendship Hyundai of Bristol. They are always nice and professional. They always work with me to make sure my monthly payments are something I can actually afford. More
Best Hyundai Dealership Ever!! Friendship has always treated me fairly & professionally. The staff is warm and friendly. They really listen and go above & beyond to make every proce Friendship has always treated me fairly & professionally. The staff is warm and friendly. They really listen and go above & beyond to make every process seemingly smooth & easy. More
Veloster Great salesman and dealership will return felt like salesman took time in explaining car to me after purchase will shop at dealership again thank you Great salesman and dealership will return felt like salesman took time in explaining car to me after purchase will shop at dealership again thank you More
Great Staff! Very happy with my experience. My tire pressure light was on this morning, figured it was due to cold temps. Stopped by the dealership on my lunch hou Very happy with my experience. My tire pressure light was on this morning, figured it was due to cold temps. Stopped by the dealership on my lunch hour just to be sure there were no issues. They checked the tires and put a little air in them. In and out in 10 minutes! Perfect! More

