Friendship Hyundai of Beckley

The entire experience was very shady. They tried to tell me 4 or 5 times the color I wanted wasn't available for the trim I selected - it was. I have google like everyone else in 2026. Th They tried to tell me 4 or 5 times the color I wanted wasn't available for the trim I selected - it was. I have google like everyone else in 2026. Then after I agreed on a payment, they switched the numbers AFTER they ran my credit. I was pretty mad and after some back and forth (which should not have happened), they magically were able to come up with the thousand dollar difference, blaming it on a new sales managers typo. I wanted to walk away but they ran my credit so I'm stuck. I thought everything was good - HOWEVER - I took delivery August 10th and we agreed on getting a check back for the equity I had. I have a weo for it. In the interim, they changed my payoff and ford had to take another payment from my account. So now I'm waiting on an additional $500. On September 5th I was told I would the checks were voided and new ones would be cut on 9/7 and a courier would drive them up from Tennessee. Instead, they dropped the check in USPS Mail! Today makes 9 business days that I haven't seen the second set of checks. So a total of 39 days after delivery I have no checks, no tracking number and no answer. So now I have to get corporate involved. This is absolutely ridiculous. Stay away from them. More

Worst car trading experience I have ever had. DO NOT EVER GO HERE TO TRADE! DO NOT EVER GO HERE TO TRADE! More

So very friendly and helpful They went the extra mile to help me several times help me several times More

Car Dealers Dustin Dilley and Chris are very awesome got greeted soon as I walked in and they are great to do business with will highly recommend this dealership Dustin Dilley and Chris are very awesome got greeted soon as I walked in and they are great to do business with will highly recommend this dealership to everyone. More

Satisfied Personel was good to work with.Not too pushy but give me the info I needed.. Dustin was very personable and professional. We'll see how the service de Personel was good to work with.Not too pushy but give me the info I needed.. Dustin was very personable and professional. We'll see how the service department does as I go forward from here More

It was better then the first time I bought my vehicle from Doug Dick who actually works at the auto mall had it not been for him I would not have returned to Hyundia of Beckley becau I bought my vehicle from Doug Dick who actually works at the auto mall had it not been for him I would not have returned to Hyundia of Beckley because of how bad my last buying experience was there . More

Purchase Review Good, friendly people. Had to have manger help with purchasing. Dustin was very helpful when test driving the vehicle and explaining everything throug Good, friendly people. Had to have manger help with purchasing. Dustin was very helpful when test driving the vehicle and explaining everything throughly. Recommend him as a salesman. More

Santa Fe purchase Great place to purchase a vehicle, have a vehicle serviced and the sales and service teams are true professionals. I would recommend this dealership t Great place to purchase a vehicle, have a vehicle serviced and the sales and service teams are true professionals. I would recommend this dealership to anyone looking to buy a vehicle. More

Overall Very nice staff at Hyundai. Overall experience was excellent. I am very pleased with my new vehicle and all the features of the Sonata. Derek Stokes w Very nice staff at Hyundai. Overall experience was excellent. I am very pleased with my new vehicle and all the features of the Sonata. Derek Stokes was awesome! More

Bought outside of state I was recommended to this dealership and was very happy with the sales process! Justin and Keith were available and answered any and all questions I h I was recommended to this dealership and was very happy with the sales process! Justin and Keith were available and answered any and all questions I had throughout the entire process. More