Frisco Chrysler Dodge Jeep Ram

Everyone I interacted with was very attentive and knowledgeable. They did a wonderful job getting me exactly what I wanted. The overall experience was 10/10. I would recommend the dealership to other knowledgeable. They did a wonderful job getting me exactly what I wanted. The overall experience was 10/10. I would recommend the dealership to others. More

Derrick was ready to help and knowledgeable on my issue. Very pleasant to work with Very pleasant to work with More

They were able to get me in and have me driving home all in the same day. Everyone was helpful and patient. in the same day. Everyone was helpful and patient. More

Got to the dealership at 8am waited 4 hours for a tire replacement and replacement of middle console. Think I’m about to take off and get in the truck middle console was not replaced and I had to wait an replacement and replacement of middle console. Think I’m about to take off and get in the truck middle console was not replaced and I had to wait an additional 2 hours. Finally get my truck in the backseat I had some belongings one item in particular was a hat I spent 500 dollars on all knocked on the floor and stepped on the hat is white so there was oil all in the hat and no care was taken at all looked like a rushed job after having to wait 6 hours or more. More

John is very very rude. He lack customer service skills and have very very very poor communication skills. The assistance that I ask of him concerning my new vehicle after He lack customer service skills and have very very very poor communication skills. The assistance that I ask of him concerning my new vehicle after dropping off a second time for the same issues, he did not assist. When I arrived to pick up my vehicle he refused to come out and greet me. I actually had to go to his office where he was sitting down on his phone to find out what was going on with my vehicle. Feel free to.reciew your cameras on 10-08-25 to confirm.. He never brought my paperwork showing the services I receive and that was performed, someone else had to go get it from him for me. He would not take my phone calls only communicated by text.I asked him not to text because of the miscommunication about my vehicle. So he refused to call and did not let me know when my vehicle was ready. This is not a personal vehicle but a work vehicle.I need this truck to return back to work.And i'm waiting on it patiently, while no one was getting back with me about it. I had to call the dealership over three time to discover my vehicle was ready for pickup and no one contacted me. Someone was able to get in contact with chris from the customer service line for me to find this out. My truck had been ready and no one notified me. May I also remind you I purchased this truck brand new and had it for less than a month.When all this was going on. Even though I purchased my vehicle hero and I know that come with certain perks with needing service.I WILL NOT return to this dealership because how I have been treated as a customer. More

Derrick is vey helpful and knowledgeable, I always enjoy working with him, he is great! working with him, he is great! More

Derrick did an amazing job assisting me with getting my car taking care of. I expressed I was planning to leave the same day for a road trip back to my hometown. He was sure to get me in and out in a timel car taking care of. I expressed I was planning to leave the same day for a road trip back to my hometown. He was sure to get me in and out in a timely manner. I really appreciate him and the Frisco Team for supporting my car needs. More

Great service, very attentive and cared about exactly what I wanted! 10 out of 10 recommended!! what I wanted! 10 out of 10 recommended!! More

Everyone I worked with was patient, kind, and took the time to listen and make sure my needs were met. time to listen and make sure my needs were met. More

We were very pleased with our very first Dodge experience and purchase at Frisco Chrysler Dodge. We commended Jonathan Shelton for his excellent upfront & transparency of the sale. Even though we would have and purchase at Frisco Chrysler Dodge. We commended Jonathan Shelton for his excellent upfront & transparency of the sale. Even though we would have liked to have gotten the drive out price a little bit lower. The professionalism & transparency that both Jonathan and Rahim displayed while working with us during the sale is what sealed the deal. Thank you very much for making our first Ram purchase a pleasant experience. More