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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.5
2,363 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,363 reviews

November 30, 2023

Drew was amazing car had a glitch in the computer but it was ultimately fixed More

by kathleen.johnson12
Recommend Dealer
Yes
Employees Worked With
Drew
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November 30, 2023

Henry was awesome thorough and quick. No And they were accommodating for time and schedules. More

by kwonyongj
Recommend Dealer
Yes
Employees Worked With
Henry
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

It's encouraging to hear about your satisfactory experience with Henry from Frisco Chrysler Dodge Jeep Ram. We especially take pride in our punctuality and flexibility with time schedules. Appreciate your generous rating!

November 30, 2023

All good The oil change was quick and the person helping was excellent Great service More

by tmalinowski
Recommend Dealer
Yes
Employees Worked With
Oil change
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your five-star rating. We're glad to hear that the oil change service at Frisco Chrysler Dodge Jeep Ram met your expectations. Thanks for highlighting our efficient staff as well.

November 30, 2023

Great service and very speedy sales! Will was great and got me my dream Gladiator! More

by robertp6385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Martin
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Dec 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

It's good to hear you appreciated the service and speedy sales. Will is indeed a valued member of our team at Frisco Chrysler Dodge Jeep Ram, glad he could assist in getting your Gladiator!

November 30, 2023

Fast and efficient I had an amazing experience there. Very nice people very friendly and quick , fast More

by storm1696
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau, Stephen Bruneau
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your 5-star rating. It's great to learn that the quick and efficient service at Frisco Chrysler Dodge Jeep Ram added positively to your experience.

November 30, 2023

The offer included two financial scams. The first, the 'weather repellent ' for $1200. The second, only having one key so one more needs to be made for $500. This totals $1700. More

by johnjaureguito
Recommend Dealer
No
Employees Worked With
Wasn't about the salesman.
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to leave this review for our Sales Team here at Frisco Chrysler Dodge Jeep Ram. We always aim for 100% customer satisfaction and I would like to further discuss your feedback regarding the price of a vehicle. Please contact me at your earliest convenience so that we can discuss this further. Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

November 30, 2023

Davis was great and very helpful. I was supposed to meet Bryce but he was out sick. I was told a guy named Jamie was covering his appointments but I gave up on him after 20 minutes of More

by spearsj73
Recommend Dealer
Yes
Employees Worked With
I worked with Davis. Was supposed to meet Bryce but he was out sick. I was told Jamie was covering his appointments but I gave up on him after 20 minutes of waiting.
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Dec 08, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your patient understanding with the unforeseen role shift and waiting time. Our team at Frisco Chrysler Dodge Jeep Ram, including Davis, takes pride in providing helpful service. We're grateful for your positive feedback.

November 30, 2023

All good The oil change was quick and the person helping was excellent Great service More

by tmalinowski
Recommend Dealer
Yes
Employees Worked With
Oil change
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We greatly value your positive feedback about our oil change service at Frisco Chrysler Dodge Jeep Ram. Our team works diligently to deliver quality service and it's rewarding to hear that reflected in your experience. Thanks a lot for the review and rating.

November 29, 2023

Horrible communication and continuous follow up from our service rep from start to finish. Zero sense of urgency to get back to us and when we picked up our car is was a 40 min long process just to have hi More

by Mvogt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie - service rep
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Nov 30, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram. At your convenience, I would like to speak with you about the level of communication and customer care you received from our Service Team regarding your recent visit, as well as your subsequent wait time when picking up your vehicle. Would you mind sending me your preferred contact information so we can discuss this further? Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 29, 2023

Great service and kept me updated via text as to the progress of my vehicle status More

by drb.kmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob in Service department
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Nov 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback. Frisco Chrysler Dodge Jeep Ram strives to provide helpful communication for our customers during their service process. Thank you for choosing us.

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