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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.5
2,218 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,218 reviews

October 10, 2023

From the time we arrived until we departed around an hour later, we were treated like royalty by our service advisor, Mr. Lester Jenkins, Jr. A true professional and a very caring person, Lester told us exa More

by B Sigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Jenkins, Jr.
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October 10, 2023

Excellent Experience. They have fixed issues we have been fighting for years with other dealerships. More

by doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam (Service)
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Oct 11, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Doyle. Each and every day, the Service Team of Frisco Chrysler Dodge Jeep Ram strives to be excellent. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

October 08, 2023

Well, when I left I felt ripped off. The service guy who served me even made a conscious effort to obscure the actual cost from me. A wheel rotation, oil change, fuel filter and cabin fi More

by manisiaosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall his name
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Oct 09, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take your feedback seriously here at Frisco Chrysler Dodge Jeep Ram and I would appreciate the opportunity to speak with you about your experience with our Service Department regarding your subsequent charges for a tire rotaion, oil change, and fuel and cabin filter service. Please email me your preferred contact information so we can discuss this further. Best regards, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 07, 2023

It's always slow for someone to come out and help you when you get there and pick up. I'm not sure why their manager allows customers to stand there and wait. Mechanic's don't take their time and do good More

by dannybr30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 08, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Danny, thank you for your business and feedback. We truly appreciate your patience and are glad that once you were helped our Service Team assisted you in a timely manner. Please let us know if there is anything else we can do for you at Frisco Chrysler Dodge Jeep Ram.

October 06, 2023

Davis Pham and the Entire Service Department Staff are The Greatest. I've been around so I write from experience More

by your.vncv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany , Tabias Jackson, Stephen Bruneau, Vinny Attaguile
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October 06, 2023

Fast and professional service. Great service provider. No issues with repairs and service. All good More

by crsjws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Kelley
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Oct 07, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive review. The Service Team here at Frisco Chrysler Dodge Jeep Ram always strives to provide excellent customer service. It brings us joy to know that you received a fast five-star service experience here with us. We appreciate your business and look forward to your next visit.

October 05, 2023

Great follow up and service with Hunter in the service department. Very please with and will return. More

by jprobertson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter service dept
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Oct 06, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello and thank you for this fantastic five-star review! We are thrilled our Service Team ensured you and your vehicle were well taken care of during your visit, and followed up with you afterwards. Thank you for your business, and please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

October 05, 2023

Provided service more than expected and they completed parts replacement correctly.and cleaned properly. Thanks More

by ajit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis
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October 05, 2023

Davis lack of communication is not good. Lacks customer service skills. When approached day one he showed no interest. I decided to just have him do what needed to do to prevent something More

by ejimenez031674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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October 04, 2023

My experience with this dealership has been great. They were upfront and honest. The customer service has been amazing so far. More

by Lthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Kelly, Drew Lippincott
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