Fritts Ford

Change oil need 2 hrs before close, if not is probably that they don't receive it, the works service was 80 dollars, when before I payed 39 maximum. that they don't receive it, the works service was 80 dollars, when before I payed 39 maximum. More

Easy going and non pressured I thought they had very good attitude through out the transaction. I would definitely recommend them to family and friends. They were very professiona I thought they had very good attitude through out the transaction. I would definitely recommend them to family and friends. They were very professional. Thank you Fritts Ford.... More

recomended unessasary work Brought in our 2006 Fusion with 78,000 miles on it for brake pads. They found all kinds of things wrong with the car. We bought the car new from Fritt Brought in our 2006 Fusion with 78,000 miles on it for brake pads. They found all kinds of things wrong with the car. We bought the car new from Fritts Ford in '06. The only drivers over the last 13 years have been my wife and I. Car has always been serviced and garage kept. They found things wrong with the control arms, transmission mount, and motor mount etc.. Either their technician is faulty or Ford has built a junky product. Just posting this as a "Buyer Beware" The bill would have been approx. $2700.00 on a car Kelly Blue Book values at approx. $5100.00. Needless to say only the brake pads were done. More

Excellent customer service Ron was very helpful and super kind. He answered all our questions and was very straightforward. We were able to go through the entire process of purc Ron was very helpful and super kind. He answered all our questions and was very straightforward. We were able to go through the entire process of purchasing a vehicle in a reasonable amount of time. I will be returning in the future to purchase another vehicle from Ron as we enjoyed the experience. I would definitely recommend Fritts Ford dealership. More

Deal well done Ron did serious work to get my husband and I into the exact vehicles we wanted! So happy with how he and the rest of the team worked to get us a kille Ron did serious work to get my husband and I into the exact vehicles we wanted! So happy with how he and the rest of the team worked to get us a killer deal. More

Excellent!! I'd recommend if you show up to Fritts Ford ask for Ronald he is very knowledgeable and respectful, by the way all staff are wonderful I'll be sure to I'd recommend if you show up to Fritts Ford ask for Ronald he is very knowledgeable and respectful, by the way all staff are wonderful I'll be sure to revisit on our next purchase. More

Wonderful and painless experience I have nothing bad to say at all about Fritts Ford and Ron he was straightforward with me didn’t beat around the bush with me like most car dealership I have nothing bad to say at all about Fritts Ford and Ron he was straightforward with me didn’t beat around the bush with me like most car dealerships do. He made my car buying experience painless and easy and worked with me and got me into a perfect car to start my year off right. Thank you Ron for your great customer service and great patronage. I will definatley be recommending Fritts Ford and Ron Evangelista to anybody looking to buy a new car. 👍🏻 More

Nick Arfman is AH-MAZING I came in to Fritts Ford not knowing I would be purchasing a vehicle but Nick Arfman helped me so much and made the best deal possible so all fell int I came in to Fritts Ford not knowing I would be purchasing a vehicle but Nick Arfman helped me so much and made the best deal possible so all fell into place. He gave me more than I expected for my trade and made the numbers for the new vehicle low enough so it worked for my family. I was able to drive away in the van of my dreams. Nick Arfman even brought the papers to my house for my husband to sign. Awesome awesome experience. More

No Hassle After reviewing several makes of cars. I decided on a used Ford Explorer Sport and went to Fritts Ford where I found the excat one I've been looking After reviewing several makes of cars. I decided on a used Ford Explorer Sport and went to Fritts Ford where I found the excat one I've been looking for. Once there Ron made the buying experience pleasurable. I will use this dealership again More

No Customer Loyalty Let me begin with that I've been a Fritts customer for 8 years my first purchase was a 2011 Focus then a 2015 Escape and now my 2017 F 150 I've been t Let me begin with that I've been a Fritts customer for 8 years my first purchase was a 2011 Focus then a 2015 Escape and now my 2017 F 150 I've been to quick lane for all my oil changes and so has some of my family members, my complaint is not with sales as George "Grandpa" is great and sold me all 3 vehicles nor is my gripe with quick lane although I'm not a big fan of Ritchie who has the personality of a rock, rather it is the main service. I took my F 150 in last Thursday 12/6/18 because the day before in the rain the "antilock" brakes locked up and almost caused me a serious accident, so I see Don and explain what happened and also told him I need an oil change and that I've been getting error messages about the right front TPS and no hill start assist and that I found a broken fitting on the intake tube for the left side turbo and right away Don T. said well that won't be covered under warranty, I asked why he said because you have aftermarket air cleaner so what was my response, I then asked if they had a loaner car available he said no you have to go to Enterprise across the street, Great! Saturday the 8th rolls around and I'm driving home from work in the rental and I call Don to check on the progress, well the oil change was done but nothing else and he had his boss Kyle look at the broken fitting and Kyle said no warranty for the fitting so it will be $150. well I wasn't pleased with that but said go ahead and fix it whether you guys pay for it or I do it needs to be fixed and I'll take it up with Kyle next week, Monday I'm out of town for work so I call Tuesday and Don says it's not done because he said he's waiting for me to talk to Kyle, I said no I told you last Saturday to fix it regardless and he said oh yeah, and all those error messages we couldn't find them, well that's funny because not only do they pop up on my dash but on my phone because I have the Ford Pass, Wednesday out of town for work again so today 7 days after I first took it in I get up early and drive over and Don says they just finished it, WHAT? Ok where is Kyle I want to speak with him well nobody knows where he is but he is somewhere on the lot, after 40 minutes he showed up I introduce myself and ask him to explain why the fitting is not covered he said because 2 hoses were crossed and zip tied and put pressure on the fitting obviously when the aftermarket air cleaner was installed, I explained to him that I put the air cleaner on myself and never touched those 2 hoses furthermore I don't own zip ties such as those and the only persons under my hood has been Fritts mechanics doing an oil change, he didn't buy it of course so now I'm out $152.57 for tube and fitting and oh yeah $328.93 for a rental car for a week which should not have been a week. I also still had to return the rental so I asked if someone could please drive my truck down the street to Enterprise so I could get to work as I am due at work in 40 mins in L.A. Don says sure no problem give us a couple mins, after waiting at Enterprise for 20 mins and no truck and calling service but with no answer one of the employees at Enterprise took me back to Fritts to get my truck, thanks Fritts just a small favor, it is now 1055 and I'm supposed to be at work in 5 mins even though I got to Fritts at 910, i was an hour late for work. 3 vehicles purchased here and this is how I'm treated? NOT A HAPPY CUSTOMER!! More