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Fritts Ford

Riverside, CA

4.8
1,402 Reviews
Welcome to Fritts Ford, your premier destination for exceptional vehicles and outstanding customer service in Riverside, California. With a rich history spanning over several decades, we have built a reputation as a trusted automotive partner for our valued customers. As a family-owned and operated dealership, we take great pride in offering an extensive inventory of new and used vehicles, personalized financing solutions, top-notch service, and a commitment to community involvement. Join us as we delve into our story, our core values, and the exceptional experience that awaits you at Fritts Ford.
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8000 Auto Dr

Riverside, CA

92504

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Showing 1,402 reviews

May 16, 2025

The personnel at Fritts were great to work with. My only issue was that they did not honor the Costco auto purchase program protocol. The dealers Costco price should have included all manufacturer More

by MILLERM_52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brittney Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy, Andres Morales
May 22, 2025 -

Fritts Ford responded

Hello, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (951) 687-2121 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

May 16, 2025

Fritts Ford and more to the point Kevin Caponera, who was really great to work with made the purchase of my new Ranger Raptor actually pretty enjoyable. Thanks to Kevin and the rest of the team who did a ve More

by KEDEN99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Caponera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Fritts Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 15, 2025

I appreciate all the hard work they did to get me to a payment I was comfortable with. They were also very generous in the value they gave me for my trade and got me into the truck I wanted and did not tr More

by MCK9113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maritza Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Caponera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monse Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Tolan, Mark McGinnis
May 17, 2025 -

Fritts Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 14, 2025

When we arrived at the Fritts Ford Dealership. I felt so comfortable I felt the friendly presence. Everyone was nice especially my Salesman David. He was amazing he spoke with us from the beginnin More

by PRADOSANDRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Delfin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Fritts Ford responded

Hi Pradosandra, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Fritts Ford for all your vehicle needs! Take care!

May 14, 2025

I didn’t care for his boss. He pressured me into buying a car that I can’t afford. Danny never pressured me at all. I basically bought a car that I won’t be able to pay for. It’ More

by DAWNIKENNEDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Delfin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember his name
May 16, 2025 -

Fritts Ford responded

Hi, we really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 13, 2025

Mike Hatter made all the arrangements for the purchase. He then referred me to Joaquin Bronco who spent considerable time with me, explaining and demonstrating all the electronics on the panel. He was very More

by SECESHJIM
Recommend Dealer
Yes
Employees Worked With
Mike Hattet
May 16, 2025 -

Fritts Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Fritts Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 13, 2025

The people were very nice however they did not fix the tire like they promised and Idid not fix the dent on the truck as promised. I was told I could call and they would be there. I have called five times More

by GRRYM3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Arfman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Whisman
May 10, 2025

Anthony was great and was willing to negotiate with us. Bryan seemed hesitant and a bit reluctant to negotiate, may need more training as a salesman. Overall good experience, and left with the vehicle I wa More

by FONTALVOYEZLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nieva
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Fritts Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 08, 2025

Very accommodating and Professional. Loved it.. Thanks! I would definitely buy another car from them again.. When we buy another car Fritts will be the 1st place we look! ?? More

by THOMAS.LEACH
Recommend Dealer
Yes
Employees Worked With
Kevin Caponera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Caponera
May 16, 2025 -

Fritts Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 07, 2025

Overall it was good. Waiting time was too long. Overall I'm pleased with my purchase and appreciate Kevin getting us the best deal possible. The wait time to close the de More

by jennielimon18
Recommend Dealer
Yes
Employees Worked With
Kevin Caponera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Caponera
May 10, 2025 -

Fritts Ford responded

Hello, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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