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Frontier Dodge Chrysler Jeep

Lubbock, TX

4.4
1,069 Reviews
Welcome Ready to replace your current vehicle? Want to purchase your first new car? Come experience the Refreshing Difference at Frontier Dodge. We are committed to supplying our customers with the finest new Dodge Rams, Chargers, Avengers, Nitros, Journeys, Calibers, Dakotas and Challengers. You will also be able to find the used car you've been searching for in our extensive pre-owned inventory. Allow our sales staff, trained to find you the vehicle best suited to your needs, to demonstrate why we stand out among the competition. You also have the option of filling out the CarFinder form and we will begin searching for the exact model you desire. Not only will we locate the vehicle, but we also will bring it to our Lubbock, TX dealership located at Spur 327 @ Frankford for you to test drive. We are dedicated to outstanding customer service, so it's our pleasure! If you have any questions about Frontier Dodge's inventory, auto parts, financing, services or specials, call us today at (866) 761 - 4313. Someone from our friendly staff will be glad to assist you!
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5801 Spur 327

Lubbock, TX

79424

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Showing 1,069 reviews

April 15, 2019

Not the friendliest or fastest Just don’t ever leave there feeling like an appreciated customer. We only go there because the jeep we bought for our daughter came with free oil chan More

by Fordguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sonia
Apr 15, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you bringing this to our attention and we sincerely apologize for the experience that you had with our dealership. We'd like to hear more about this experience and see what we can do to help resolve it for you. Can you please contact our store and ask for our general manager, Rick Harrison? We look forward to help resolving this for you. Thank you.

April 14, 2019

Flexible Dropped vehicle off fro recall in the AM, they got it done and had it back in PM, good job. It nice to get customer service when you need it. More

by Wagman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy
Apr 15, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that we could give you excellent customer service!

April 12, 2019

Painless The process was smooth although slow with information on the status at times. Spent most of the afternoon before completing transaction. Otherwise we More

by Bill45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Brown, Daryl
Apr 15, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this with us! We appreciate the wonderful feedback and we're happy that we could make this a great experience for you!

April 08, 2019

Best car buying experience From Alex to the manager to the finance department buying a car was the best experience I had. I would definitely recommend buying a car with Fronti More

by Velaelvia9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Huriega
Apr 10, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

April 07, 2019

friendly and thorough they were able to get what I wanted. they listened and didn't push me into a vehicle I was not ready for or wanted. Bradley Casada was professional an More

by Rudawg79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Casada, Marco Arodondo
Apr 08, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

April 06, 2019

The Oil Change It was a brisk Friday morning when I arrived to the service department. I was warmly greeted by a cheery eyed service advisor. I quickly explained wha More

by joe_torres34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian Chen
Apr 08, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

April 04, 2019

Great Service Took my vehicle in to fix a problem with my four wheel drive, was notified about everything going on and they let me know what exactly was being done, More

by DZachry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia
Apr 05, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for the wonderful feedback on us! We're glad that we could give you a wonderful deal and a great car buying experience with us!

April 03, 2019

Excellent service Took truck into shop for a oil change - service was fabulous. Brought some additional items that needed to be taken care. All was taken care of and we More

by MNunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy in service
Apr 05, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate the honest feedback on us! We're glad that our team could help give you fast and friendly service!

March 28, 2019

Oil change and rotate tires Went in without an appointment for a required oil change. Was offered a service plan for 4 oil changes for $140 which I took, as I had run out of fr More

by Wrobin422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard?
Mar 29, 2019 -

Frontier Dodge Chrysler Jeep responded

We appreciate you being honest with your feedback! Let our wonderful team know if there is anything else that we can do for you! Have a wonderful day.

March 27, 2019

Great experience! Overall experience was great! My vehicle was done in a timely manner. Thank for the great service. Billy Martinez did a great job keeping me updated. More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Martinez
Mar 28, 2019 -

Frontier Dodge Chrysler Jeep responded

Thanks for sharing this awesome feedback with our team! We're glad that Billy could give you great customer service!

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