Frontier Dodge Chrysler Jeep - Service Center

Worst Service Experience Encountered Zero Stars.By far the worst service experience encountered. Take heed of this and other less than favorable reviews. Take your vehicle to this dealers Zero Stars.By far the worst service experience encountered. Take heed of this and other less than favorable reviews. Take your vehicle to this dealership at your own risk. I won’t detail the experience, because I don’t have the time or words to properly express my disdain. You have been warned! More

Never returns calls as promised and doesn't fix problems I have had my 2013 Jeep Wrangler Rubicon in for a persistent hard top leak 4 times and each time the problem is not fixed. After researching the prob I have had my 2013 Jeep Wrangler Rubicon in for a persistent hard top leak 4 times and each time the problem is not fixed. After researching the problem on the internet, it appears that the service team is not following the procedures from the TSB for hard top leaks. Seals and foam are not removed and replaced per the TSB; instead they just pile more foam on and left the original weatherstrip at the top of the windshield after saying it was replaced new. Second issue; got a recall notice on the transmission oil cooler line possibly rubbing and took the Jeep in for oil change and tire rotation and hoping the recall could get fixed. The rotation/oil change were performed properly and I was informed that the kit to fix the recall was not in stock. The tech that day said they had ordered it but I never heard back from them which was two months ago (we got sidetracked with family events). Received a second notice in the mail and called on Tuesday to see if part was in. Service Tech said that he couldn't see it in the system and would check on it and call me back. It is now Friday and I still haven't gotten a phone call about the recall kit. Overall, I'm extremely disappointed with the service department and their inability to follow up when they say they will. More

FROM THE GET GO MY SALESMAN MATT MCGEE WAS THERE FOR MY FAMILY AND MYSELF. ANY I ASKED HIM TO DO IT WAS DONE BEFORE I EVEN HAD TO ASK! MATT IS ONE OF THE INTERNET SALESMEN FOR FRONTIER DODGE, HE WAS VERY FAMILY AND MYSELF. ANY I ASKED HIM TO DO IT WAS DONE BEFORE I EVEN HAD TO ASK! MATT IS ONE OF THE INTERNET SALESMEN FOR FRONTIER DODGE, HE WAS VERY KNOWLEDGABLE ABOUT THE VEHICLES I WAS INTERESTED IN. WHAT A GREAT EXPERIENCE WE HAD, NO PRESSURE, GREAT PRICE ON MY TRADE, GREAT REBATES! THANKS. More

we just recently purchased a dodge caravan mr cisco met us when we drove up at the dealership he was very helpful and kind very helpful and professional we let him know of the van we wanted and were pr met us when we drove up at the dealership he was very helpful and kind very helpful and professional we let him know of the van we wanted and were pressed for time to get back home to pick up our kids at school 100 miles away they wre very fast at geting the paper work done they made sure we were comfortable .i am very blessed to have purchased my van thru them i would strongly recomend them and buy my next car thru them. from the earp familey More