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Frontier Ford - Service Center

Santa Clara, CA

4.6
509 Reviews

509 Reviews of Frontier Ford - Service Center

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June 09, 2025

GREAT SERVICE HELPFUL AND NICEYOUR SALESA MAN IS TOP OF THE LINE ! THANKS A LOT More

by BO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAJIC
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June 08, 2025

Personal service high professional attitude without being stiff salesman & credit person pleasant to work with More

by StevenRMartini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marrufo & Masi Zamir
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Jun 09, 2025 -

Frontier Ford responded

Thank you for your fantastic review, Steven! We're thrilled to hear that you enjoyed our personal service and found our team approachable. We strive to make every experience enjoyable and professional. Your feedback motivates us to keep up the great work!

June 06, 2025

The staff was courteous, polite and very helpful. I appreciated their advice and love the delivery of my car to the house when they were finished. Thank you! More

by AZOULAYBIBLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 09, 2025 -

Frontier Ford responded

We’re thrilled to hear about your positive experience! Our team is dedicated to providing excellent service, and we're glad you appreciated the delivery. Enjoy your new car, and thank you for choosing us!

June 02, 2025

I went in for “the works” oil change and inspection. I asked if it included a brake inspection because the brakes are squeaking, “yes it includes a brake inspection”. The service was fine no issues, wh More

by CJRJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 05, 2025 -

Frontier Ford responded

Thanks for your feedback. We appreciate your comments about the inspection process. Our goal is to provide thorough service, and we’ll review this to ensure better clarity in communication. Your experience helps us improve, and we hope to exceed your expectations next time!

June 02, 2025

When in for a oil change, and tire rotation. They even installed lug nuts that I brought in. Leo was able to get my car back to me very quickly! More

by ROGERG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo C.
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Jun 05, 2025 -

Frontier Ford responded

Thanks, Roger! We're thrilled to hear you had a great experience with your oil change and tire rotation. Leo will be happy to know his quick service made a difference. We appreciate your support and look forward to seeing you again soon!

June 01, 2025

I always go here for my car issues. I purchased my car at Frontier Ford and their Service Advisers Leo Caudillo and Raymond Nunez have been very helpful. More

by sherylsheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo, Raymond Nunez
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Jun 05, 2025 -

Frontier Ford responded

Thanks, Sheryl! We're thrilled to hear about your positive experience with Leo and Raymond. It's great to know you trust us for your car needs. We look forward to continuing to provide top-notch service!

May 31, 2025

Pricing is definitely high, but the customer service is top notch. They will go out of their way to help you. Just bring a lot of money More

by WALKERAMEDEE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Surena
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Jun 04, 2025 -

Frontier Ford responded

Walker, thank you for your fantastic review! We're thrilled to hear you had a great experience with our customer service. We continuously strive to provide value, and your feedback is invaluable to us. We appreciate your support and look forward to serving you again!

May 30, 2025

10/10 SERVICE BEST SERVICE EVER! ! HIGHLY RECOMMENDED NO ISSURES OR CONCERNS, GOOD WAIT TIMES More

by ACARBAJAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWARD
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Jun 04, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you had such a positive experience. Our team works hard to provide top-notch service, and it’s great to see it recognized. We appreciate your recommendation and look forward to serving you again!

May 29, 2025

Lou is very friendly and a great communicator, Very convenient place to get our car serviced. More

by ALANZIFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou
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Jun 04, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you had a great experience with Lou. Providing friendly and convenient service is our top priority. We appreciate your feedback and look forward to seeing you again for your next car service!

May 28, 2025

I brought my vehicle in due to a coolant leak. It was quickly diagnosed and the issue was clearly explained. Service occurred in a timely manner. Good friendly service. More

by RAYMYBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Surena
Report | Print
Jun 04, 2025 -

Frontier Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. Timely and clear communication is a priority for us. We appreciate your feedback and look forward to assisting you again in the future!

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