Frontier Ford - Service Center

My service was great. I have nothing other than good. thing to say about FORD. I have nothing other than good. thing to say about FORD. More

It’s probably more the fault of Ford Motor parts but my truck was at Frontier over a month. I was more annoyed that I had to initiate getting status as opposed to someone at Frontier keeping me up to date truck was at Frontier over a month. I was more annoyed that I had to initiate getting status as opposed to someone at Frontier keeping me up to date. Further, More

I have owned a number of car brands- Audi, Lexus, Mazda, BMW, Toyota, Jeep, Cadillac, Infiniti and have used all their service departments. Frontier Ford falls lowest on the list of my experiences. No car w BMW, Toyota, Jeep, Cadillac, Infiniti and have used all their service departments. Frontier Ford falls lowest on the list of my experiences. No car wash that the website promotes. A cold, matter of fact call from the service advisor that I need to spend $2600 on A/C repair. No offer for a loaner for a two to three day repair. No call when the vehicle was ready, just a text. Advisor absent when I wanted to go over my repairs; no cashier either. I later discovered much lower prices for the same service on my A/C repair- evaporation coil replacement. After paying over $82,000 for a Platinum Expedition, I would expect more. The extra 3% charge for using a credit card on a $2800 service charge is tacky and it’s not disclosed until you present your credit card. The service personnel aren’t mean, just jaded. I will explore other service locations in the future. More

I had The Works done. ..which I thought included checking all of the fluids, but when I drove it the next day the truck overheated (244 degrees) when I stopped by a friends ..which I thought included checking all of the fluids, but when I drove it the next day the truck overheated (244 degrees) when I stopped by a friends auto shop he had to add almost 2 gallons of coolant. also I noticed that the windshield washer container was empty. More

Great and fast. I was kept in the loop with all the work. I appreciate all the hard work and effort. Leo went above and beyond for me. I was kept in the loop with all the work. I appreciate all the hard work and effort. Leo went above and beyond for me. More

The service for the 10K was very quick! Frank gave me all the information I needed.and was very professional. He also gave me helpful information for future visits. Frank gave me all the information I needed.and was very professional. He also gave me helpful information for future visits. More