Frontier Ford - Service Center
Santa Clara, CA
510 Reviews of Frontier Ford - Service Center
I was very reassured that the problem I was reporting was not unusual and the diagnosis strategy was immediately known. Problem was identified. All of the interactions and scheduling was effortless. not unusual and the diagnosis strategy was immediately known. Problem was identified. All of the interactions and scheduling was effortless. More
Leo and the other service people were wonderful. I am a senior woman and often people shy away from engaging with me. These guys greet me and seem to treat me and my automobile issues with great cou I am a senior woman and often people shy away from engaging with me. These guys greet me and seem to treat me and my automobile issues with great courtesy and respect. More
It was easy to get an appt. I did not have to wait on arrival. Leo the consultant explained the details clearly and kept me in the loop during the day. I did not have to wait on arrival. Leo the consultant explained the details clearly and kept me in the loop during the day. More
I was supposed to receive a rear back window for my soft top bronco, but it was dusty and had a bend in it. It was definitely not brand new. I believe I got a used one. Not happy with the results of my serv top bronco, but it was dusty and had a bend in it. It was definitely not brand new. I believe I got a used one. Not happy with the results of my service and when I expressed it does not look new, Edward gave me an excuse and said it comes that way. I didn’t realize parts come dusty and bent. I was also approached by Alessandra accusing me of lying and being sarcastic with me for a completely separate issue while waiting for my ride. More
The people at the service department are great to deal with. I have just recently started to deal with Frontier Ford & immediately liked their service and attitude. This time I dealt with the writer Leo with. I have just recently started to deal with Frontier Ford & immediately liked their service and attitude. This time I dealt with the writer Leo and Timothy Long in the Service department to replace my front speakers on my Escape. Their timeliness, efficiency and demeanor was just great. More
Frontier Ford is very close to my home, so it's very convenient. I usually go there for recalls on my Ford Mustang. convenient. I usually go there for recalls on my Ford Mustang. More