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Frontier Ford - Service Center

Santa Clara, CA

4.6
483 Reviews

483 Reviews of Frontier Ford - Service Center

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January 10, 2025

Service was very good. Received the vehicle back a lot sooner than originally promised. Service writer was very friendly, handled my service request with professionalisim. More

by OTMX45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didnt get his name
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Jan 13, 2025 -

Frontier Ford responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience and that our team met your expectations. Your feedback inspires us to keep providing top-notch service. Looking forward to serving you again!

January 09, 2025

Great dealership! I would recommend anyone to come to this location for servicing and any other car need. More

by strawnbelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
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Jan 10, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you had such a positive experience with us. Your recommendation means a lot, and we look forward to serving you again for all your car needs!

January 09, 2025

Christian in sales is super! He helped me a lot. He is very helpful and quick thinking. More

by EMLOUIE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jan 10, 2025 -

Frontier Ford responded

Thanks! We’re thrilled to hear about your positive experience with Christian. Our team is dedicated to providing top-notch service, and it’s great to know that his quick thinking made a difference for you. We appreciate your support!

January 08, 2025

This is my preferred dealership! Working with Frank Puga has made my experience great! This is my second f150 rough with frontier and always appreciate the fast and reliable service. More

by MAXXEDOUTMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
Report | Print
Jan 09, 2025 -

Frontier Ford responded

Thanks! We’re thrilled to hear about your positive experiences with Frank and our team. Your loyalty means a lot to us, and we’re glad to provide fast and reliable service for your F150. We look forward to seeing you again!

January 08, 2025

Is the best on the trade excepcional great dealership. Is #1 on the Bay Area More

by SERRABUILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 09, 2025 -

Frontier Ford responded

Thanks for the fantastic review! We're thrilled to hear you think so highly of us. Your support means a lot, and we’re proud to be your top choice in the Bay Area. Looking forward to serving you again!

January 08, 2025

I can always rely on Frontier Ford to maintain my F150. They provide a dependable service and helpful staff. More

by CARLITOSJR04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
Report | Print
Jan 09, 2025 -

Frontier Ford responded

Thanks, Carlitos! We're thrilled to hear you can always count on us for your F150 maintenance. Our team is dedicated to providing dependable service, and it's great to know our efforts are appreciated. Looking forward to seeing you again!

January 08, 2025

Diagnosis wasn't accurate first time around, picked up my car and problem was still occurring so I took it back and they are doing further Diagnosis More

by JK_CAVAZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jan 09, 2025 -

Frontier Ford responded

We understand how frustrating it can be when an issue isn't resolved on the first visit. Our team is committed to thoroughly diagnosing and addressing the problem with your vehicle. If you have any further questions or concerns, please don't hesitate to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.

January 07, 2025

I am very pleased with the work that they perform. However 2 hours to just do an oil change seems a little much to me. More

by SRODRIGUES626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jan 08, 2025 -

Frontier Ford responded

Thanks for the great feedback! We're glad you're pleased with our work. We appreciate your input on the oil change time and will use it to improve our efficiency while maintaining quality service. Your satisfaction is our priority!

January 05, 2025

The service advisor I worked with was very friendly and helpful. I was very appreciative that they squeezed me in when i did not have an appointment. More

by ZWANDERLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
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Jan 07, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear you had a positive experience with our service advisor. We always strive to accommodate our customers, and your kind words motivate us to keep going. Looking forward to serving you again!

January 05, 2025

Always very polite and listen to any issues with the vehicle. Clear with expectations on when work will be completed. Delivery of the vehicle to my home is a definite plus. I will refer others to Fronti More

by CADOGANLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
Report | Print
Jan 07, 2025 -

Frontier Ford responded

Thank you! We’re thrilled to hear you had a great experience with our team. Your kind words about our service and vehicle delivery mean a lot. Referrals are the highest compliment, and we appreciate your support!

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