Frontier Ford - Service Center

Very good experience with Frontier Ford and appreciate all their efforts to ensure my vehicle is serviced and back to me on time. Recommend you take your vehicle in for service! all their efforts to ensure my vehicle is serviced and back to me on time. Recommend you take your vehicle in for service! More

Brought my car in for regular service on time. It was taken soon and then was contacted when they found another problem. I authorized the new service and then it was fixed that day. I was contacte It was taken soon and then was contacted when they found another problem. I authorized the new service and then it was fixed that day. I was contacted by the service manager and picked up my car that day. More

Service was extremely expensive for what little was listed on the invoice. I was getting a series of fault messages which the team cleared but did not fix. They reappeared the next morning - Cross traf listed on the invoice. I was getting a series of fault messages which the team cleared but did not fix. They reappeared the next morning - Cross traffic fault, lane departure fault and several others. Calling to notify the service team, the phone rings for a long time but is never answered. More

My service was great. I have nothing other than good. thing to say about FORD. I have nothing other than good. thing to say about FORD. More

It’s probably more the fault of Ford Motor parts but my truck was at Frontier over a month. I was more annoyed that I had to initiate getting status as opposed to someone at Frontier keeping me up to date truck was at Frontier over a month. I was more annoyed that I had to initiate getting status as opposed to someone at Frontier keeping me up to date. Further, More

I have owned a number of car brands- Audi, Lexus, Mazda, BMW, Toyota, Jeep, Cadillac, Infiniti and have used all their service departments. Frontier Ford falls lowest on the list of my experiences. No car w BMW, Toyota, Jeep, Cadillac, Infiniti and have used all their service departments. Frontier Ford falls lowest on the list of my experiences. No car wash that the website promotes. A cold, matter of fact call from the service advisor that I need to spend $2600 on A/C repair. No offer for a loaner for a two to three day repair. No call when the vehicle was ready, just a text. Advisor absent when I wanted to go over my repairs; no cashier either. I later discovered much lower prices for the same service on my A/C repair- evaporation coil replacement. After paying over $82,000 for a Platinum Expedition, I would expect more. The extra 3% charge for using a credit card on a $2800 service charge is tacky and it’s not disclosed until you present your credit card. The service personnel aren’t mean, just jaded. I will explore other service locations in the future. More

Great service center and Leo always communicating on everything that is done with our trucks everything that is done with our trucks More

I appreciate you guys getting the work done quickly and at a reasonable cost. I can trust you guys to do your best. Thanks! at a reasonable cost. I can trust you guys to do your best. Thanks! More

My car was done early. The people there are very friendly and helpful. I would recommend you to my friends. Thank you for the great customer service. The people there are very friendly and helpful. I would recommend you to my friends. Thank you for the great customer service. More

I had The Works done. ..which I thought included checking all of the fluids, but when I drove it the next day the truck overheated (244 degrees) when I stopped by a friends ..which I thought included checking all of the fluids, but when I drove it the next day the truck overheated (244 degrees) when I stopped by a friends auto shop he had to add almost 2 gallons of coolant. also I noticed that the windshield washer container was empty. More