Frontier Ford - Service Center

finance department did not give us the forms we signed. I see that you need 15 words. I see that you need 15 words. More

Quick service. Everything I needed was done fast and clean great job to the workers Everything I needed was done fast and clean great job to the workers More

My advisor seemed good. Maybe he didn't fully look at my work to be done or It might be the system not informing him what I needed things taken care o for the truck. 2 days Maybe he didn't fully look at my work to be done or It might be the system not informing him what I needed things taken care o for the truck. 2 days later I got a txt saying I had leaking from transmission cap/ rear differentials needed to be checked. This seemed like it needed be handle that day. As of right now I can't bring the truck back in. So hopefully my truck doesn't break down. Would have been nice to been called and informed of this when my truck was in the shop. I don't think Raymond knew about it, so it could be the system not informing him or the tech, I don't know. Either way it was to late for me take it back in. More

Good job listening to my issue, quick service. Good communication along the process, service was faster than expected. Good communication along the process, service was faster than expected. More

Purchased CPO from Frontier 3 years ago and Frank has been my Service Advisor from the first service. Fantastic communication and follow up - I’m always taken care of quickly and efficiently. Huge thanks been my Service Advisor from the first service. Fantastic communication and follow up - I’m always taken care of quickly and efficiently. Huge thanks to Frank! More

Excelente atención y servicio, muy satisfecha en esta visita, espero recibir buena atención en mis futuras visitas visita, espero recibir buena atención en mis futuras visitas More

They got me scheduled quickly for my recall service and I was in and out in less than four hours was in and out in less than four hours More

Started off bad, I was rudely told to wait in my car and “we’ll come to you”. Several agents were working on their computers and ignored me until I came inside their space to ask what I needed to do to che “we’ll come to you”. Several agents were working on their computers and ignored me until I came inside their space to ask what I needed to do to check in. I waited in my car maybe 10 minutes until an agent came out to receive me. After going over the details of my service I was given a timeline to complete the work. After being conveniently unable to reproduce the sound I have been experiencing the last year I was told to pick up my car and come back when the noise had returned. I called for an hour straight, being bounced around from voicemail to voicemail, back to the operator who kept sending me back to the voicemail even after I told her not to do that, then finally getting in touch with the general sales manager quickly made it right and I got the information I needed to pick up my car. The dealership seemed like it was unorganized and ill prepared to deal with any customers and worse follow through. Like, get it together More

Ed Olivares took care of my issue from start to finish. A good job was done by all. A good job was done by all. More

Frontier Ford made my oil change quick and easy! Service reps were very helpful, I highly recommend. Service reps were very helpful, I highly recommend. More