Frontier Ford - Service Center

The dealership service department applied inspect and clean/reassemble procedure on my focus EV to eliminate the spurious latch-in of an “emergency stop fault”. The fault has returned. Two weeks later clean/reassemble procedure on my focus EV to eliminate the spurious latch-in of an “emergency stop fault”. The fault has returned. Two weeks later and $900 poorer I need a fix for this apparent software glitch problem. Whatever the source of this fault is it does not seem to be associated with any loss of function/serviceability of the vehicle. . (Upon reset, all ok/ no problems). I need software support. As a design engineer I need to understand the signal source of this fault declaration. Please help. More

Repaired my emissions system, needed to pass smog for registration. After repairs, the vehicle still failed. Service double checked (found no problems) then explained hard errors and how to reset by dr registration. After repairs, the vehicle still failed. Service double checked (found no problems) then explained hard errors and how to reset by driving a specific pattern of constant velocity followed by stop and go. And then waiting 8 hours for the answer. Thought they were crazy, it worked. :-) More

Leo gives us an honest evaluation of our service requirements Everytime our vehicles are in. Meaning, he does not try to over exaggerate the service we need. Leo can be trusted. requirements Everytime our vehicles are in. Meaning, he does not try to over exaggerate the service we need. Leo can be trusted. More

Fast friendly service on time delivery of service clean property and close to my home property and close to my home More

Edward my service advisor was extremely helpful and very professional. I will continue to have my vehicle serviced at this location. professional. I will continue to have my vehicle serviced at this location. More

Siento que hace falta más motivación del personal para trabajar es la tercera vez que traigo mi unidad trabajar es la tercera vez que traigo mi unidad More

I have taken my car here for a number of years and for the past 4 to 5 years I've worked with Leo. He is polite and professional. He is quick to keep me informed of what is going on with my car. The serv the past 4 to 5 years I've worked with Leo. He is polite and professional. He is quick to keep me informed of what is going on with my car. The service team is nice and polite. I will continue to bring my car here and work with Leo for any maintenance or repairs my car will need. More

Great service and great experience. Really like the text communication with photos and explanation of what is needed Really like the text communication with photos and explanation of what is needed More

My new Edge had issue with not accelerating smoothly after slowing down. I called Leo, who has been my service advisor for years, Leo helped me thru this process to have it diagnosed and fixed. It wa after slowing down. I called Leo, who has been my service advisor for years, Leo helped me thru this process to have it diagnosed and fixed. It was covered under warranty. Thank you Leo and the transmission specialist at Ford! The Edge is running great again. More

Completed service I requested (catalytic converter change), gave me several additional service options via text that they identified as well (I chose a couple, not all). Delivered my truck upon comple change), gave me several additional service options via text that they identified as well (I chose a couple, not all). Delivered my truck upon completion, was able to use my Ford points to help reduce the overall cost as well. Miguel communicated with me throughout via phone and email. More