Frontier Ford - Service Center

My service tech was great And friendly. Got my truck back in a decent time thanks Got my truck back in a decent time thanks More

Excellent diagnostic and the repair was within the time that I needed the car back. The price was fair. Service manager was great to communicate with. that I needed the car back. The price was fair. Service manager was great to communicate with. More

It was a horrible experience! I had to wait 4 hours for a oil change. Ridiculous! They said they didn't have a Lexus filter, so that took 45 minutes to order. I was on the cal I had to wait 4 hours for a oil change. Ridiculous! They said they didn't have a Lexus filter, so that took 45 minutes to order. I was on the calendar, they should of been prepared. I will never go back. More

I was very impressed with John the service advisor very friendly and knowledgeable. Also impressed with Majic who has sold us 4 cars. Like Majic because he’s low key and doesn’t use high pressure sales tac friendly and knowledgeable. Also impressed with Majic who has sold us 4 cars. Like Majic because he’s low key and doesn’t use high pressure sales tactics. More

The employees were great and made the service easy. I appreciate the courtesy pick up and drop off. I appreciate the courtesy pick up and drop off. More

Good service and communication. Car working well and cleaned it up as well and in a timely way. Car working well and cleaned it up as well and in a timely way. More

I called at 9:00 am, pressed 1 for service, told all reps were busy and would be called back as soon as possible. No call-back. I called at 11:00am - same response, all reps busy. I went to Frontier Ford were busy and would be called back as soon as possible. No call-back. I called at 11:00am - same response, all reps busy. I went to Frontier Ford at 3:00. Lou Caudillo was very helpful and made an appointment immediately. Lou was great, the service was fine (efficient and done in a timely manner). We've been a customer since 1991 and never had any problem with the call in center before. More

Very pleased with the service and my service advisor, Edward Olivares. He is just excellent - very professional, knowledgeable, and helpful to all my questions. He is the best!!! Edward Olivares. He is just excellent - very professional, knowledgeable, and helpful to all my questions. He is the best!!! More

Took much longer for a flat tire repair than expected and the spare was put back onto my car but was not tightened all the way so the tire was loose and shaking causing noises while driving. the spare was put back onto my car but was not tightened all the way so the tire was loose and shaking causing noises while driving. More

They were accommodating and took care of my problem, but communication was not the best. It was limited and only through text. I never received a verbal description of the problem or resolution and the no communication was not the best. It was limited and only through text. I never received a verbal description of the problem or resolution and the notes provided were difficult to interpret. More