Back

Frontier Ford - Service Center

Santa Clara, CA

4.6
491 Reviews

491 Reviews of Frontier Ford - Service Center

Sort by
October 17, 2024

Services is great. Last visit told meets corrosion recall but no followup, called 4 times. No callback More

by RJSAFAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Oct 21, 2024 -

Frontier Ford responded

Thanks for your feedback! We’re glad you enjoyed our services. We apologize for the missed follow-up regarding the corrosion recall and appreciate your patience. Your experience is important to us, and we’ll work to ensure better communication moving forward.

October 16, 2024

Service department was very knowledgeable and helpful which made my process very easy. Adrian took good care of my needs. More

by Sunday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Oct 21, 2024 -

Frontier Ford responded

Thank you! We’re thrilled to hear that Adrian provided you with exceptional service. Our team always strives to make the process smooth and enjoyable. Your feedback means a lot to us!

October 14, 2024

My experience is overwhelmingly positive, I’ve started working with Majic back in June of this year on trying to get the Ranger Raptor. It was a challenge getting the truck due to its rarity and in the lo More

by MAXK125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Majic, Dennis, Victor
Oct 15, 2024 -

Frontier Ford responded

Max, we’re thrilled to hear about your positive experience! It’s fantastic that Majic, Dennis, and Victor were able to assist you in securing your Ranger Raptor. Your kind words mean a lot, and we appreciate your referrals. Enjoy your new truck, and thanks for being part of our community!

October 14, 2024

Great service as always! ! Fast, efficient, and always so friendly! can’t ask for better! More

by pugapaola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco & Raymond
Oct 15, 2024 -

Frontier Ford responded

Thanks for the fantastic review! We're thrilled to hear you consistently enjoy our fast and friendly service. Your support means the world to us! Looking forward to seeing you again soon.

October 12, 2024

I always receive great customer service from the service department, whether it’s a question I have or services for my car. More

by M_VILLALOZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
Oct 14, 2024 -

Frontier Ford responded

Thank you for your fantastic feedback! We're thrilled to hear you're consistently receiving great service from our team. Your satisfaction is our priority, and we look forward to continuing to support you and your car!

October 11, 2024

Frontier Ford did not provide a solution to my truck’s issues. It was not repaired. More

by luisgsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Olivares
Oct 15, 2024 -

Frontier Ford responded

We understand how frustrating it can be when your vehicle's issues remain unresolved. At Frontier Ford, we strive to provide effective solutions to our customers, and it seems we fell short in this instance. To better assist you, we encourage you to reach out to Kevin Bettencourt, our Service Director, at 408-241-1800.

October 10, 2024

Convenient and fast when not busy. Use coupons when available. Early hours mean you get out quicker. More

by DNA4EVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Oct 11, 2024 -

Frontier Ford responded

We’re thrilled to hear you had a great experience with us. We love that you’re taking advantage of our early hours and coupons. Your support means a lot, and we look forward to serving you again soon!

October 10, 2024

The place is organized and the staff who are working are courteous and accommodating. highly recommended More

by BGONZALVO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Oct 11, 2024 -

Frontier Ford responded

We're thrilled to hear you had such a positive experience with our organized space and friendly staff. Your recommendation means a lot to us! Looking forward to welcoming you back soon.

October 10, 2024

Great job! Thank you for performing all services needed to keep my car up to date with all services required. More

by SMASJCA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
Oct 11, 2024 -

Frontier Ford responded

We’re thrilled to hear you’re satisfied with our services. Keeping your car in top shape is our priority, and your feedback means a lot to us. We look forward to serving you again!

October 10, 2024

It is okay for service they do a good job. No complaints with there work. More

by FISHBRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
Oct 11, 2024 -

Frontier Ford responded

We're glad to hear you’re satisfied with our work. We always strive to improve our service, so if you have any suggestions for us, feel free to share! We appreciate your support and look forward to serving you again.

...
30
...