Frontier Ford - Service Center

Leo did a great job. Will take my car back to him. Bonnie and Leo are great they deserve raises! Will take my car back to him. Bonnie and Leo are great they deserve raises! More

Everything was fine until it was time to get my truck back, it was to be delivered back to me at 1:00 pm but didn’t make it back until just before 4:00 pm. My truck was done at 11:55. back, it was to be delivered back to me at 1:00 pm but didn’t make it back until just before 4:00 pm. My truck was done at 11:55. More

Purchased Lightning here Oct 1922. Had a lot of go around to get it. Did recall items but still waiting on parts to fix the tailgate fault always on. Had a lot of go around to get it. Did recall items but still waiting on parts to fix the tailgate fault always on. More

The person who assists us has a good customer service. He explained well what happened to our car. He is excellent. He explained well what happened to our car. He is excellent. More

I've been quite happy during my lease however, when I decided to buy my vehicle, I have also purchased prepaid maintenance/service package (MPP) and it was something I really regret. Every single time I decided to buy my vehicle, I have also purchased prepaid maintenance/service package (MPP) and it was something I really regret. Every single time I send my vehicle for the service (after receiving letters that's overdue! and when mileage exceeds what's on the window sticker), it's being returned saying it's no eligible just yet. I am relying on the window sticker with mileage required for the next service as well as reminders from Ford. Clearly there is an issue with this service / communication within Ford as well as overall customer service. I tried to escalate it a couple of times to the GM but it was ignored. I feel like the level of customer service provided by the Ford after your purchase your car is very poor. More

Good prompt service. I was told a time of completion and it was complete at that time I was told a time of completion and it was complete at that time More

The service Leo provides is exceptional! !! Service was completed ahead of time and the work performed was fully explained. !! Service was completed ahead of time and the work performed was fully explained. More

Is where I purchased my Bronco. I’ve had only good experienced. They are very helpful and courteous I’ve had only good experienced. They are very helpful and courteous More

Service was done well and transportation was provided. The details are all automated to review and accept online. The only thing that wasn’t great is I had some questions about some of the proposed serv The details are all automated to review and accept online. The only thing that wasn’t great is I had some questions about some of the proposed service , and had to play open tag with a very busy associate. All worked out. More

Leo was very helpful when I dropped my car off. I was offered free delivery of my vehicle which was great but they had to cancel my scheduled delivery and I had to wait till the next day to have m I was offered free delivery of my vehicle which was great but they had to cancel my scheduled delivery and I had to wait till the next day to have my car delivered because they didn't have anyone that could drive stick. They ran a diagnostic on the car but missed a headlamp bulb that was out. Now I have to schedule another trip back just to take care of the lightbulb that's out. Honestly, it is a pain to get to this dealership but it is the only one in my area that could service Ford performance cars so I fee like I didn't pick the right brand and I will not be selecting a Ford for my next car even though I like the design. The after sales care is just atrocious. More