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Frontier Ford - Service Center

Santa Clara, CA

4.6
578 Reviews

578 Reviews of Frontier Ford - Service Center

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August 02, 2025

Great customer service. Fest friendly service. Kl kl kl kl kl kl kl kl kl More

by ANYTIMELOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
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Aug 04, 2025 -

Frontier Ford responded

We are elated to hear about your positive experience with our team at Frontier Ford. Your kind words about our customer service mean so much to us. We strive to provide friendly and welcoming service to every customer who walks through our doors, and it sounds like we achieved that goal during your visit.

August 01, 2025

I have used the dealership for all my scheduled maintenance since I purchased my car. More

by RYDEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 04, 2025 -

Frontier Ford responded

We truly appreciate your continued trust in bringing your vehicle to Frontier Ford for all your scheduled maintenance needs since your purchase. Your loyalty means so much to our team, and we are honored to be your go-to service destination. We understand how important it is to keep your car running smoothly, and we are committed to providing you with reliable, quality service every time you visit.

August 01, 2025

I had a large service done and had a problem after driving it home. I called the service department and they got me in right away. They assessed the problem and fixed it. The service advisor wa More

by LCANNON78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Aug 04, 2025 -

Frontier Ford responded

We are ecstatic to hear about your positive experience with our service department. It sounds like you encountered an issue after your major service work, and we're pleased that our team was able to get you back in quickly to assess and resolve the problem right away. We're especially glad to know that your service advisor provided you with excellent support throughout the process.

July 30, 2025

Leo always goes above and beyond! He is great on recommending what is needed, and always getting my vehicle serviced quickly. More

by rogerg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo C.
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Aug 04, 2025 -

Frontier Ford responded

We are overjoyed to hear about your wonderful experience with our service team. It's fantastic to know that you received exceptional recommendations for your vehicle's needs and experienced quick turnaround times.

July 30, 2025

Good reception, prompt service, Leo was right on. Will continue to use Frontier Ford in the future More

by STRAWBERRYCIRCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Aug 04, 2025 -

Frontier Ford responded

We are happy to hear about your wonderful experience with our team. Your comments about receiving excellent reception and prompt service truly mean a lot to us. We appreciate you recognizing the outstanding support you received, and we're thrilled that everything met your expectations.

July 29, 2025

As usual, the Frontier Ford Team were great! I always appreciate their attentive and professional service!! Jesus was so great at communicating what was happening! More

by JEFFREY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Jul 29, 2025 -

Frontier Ford responded

Thank you for sharing your wonderful experience with our team at Frontier Ford! We are thrilled to hear that you consistently receive the attentive and professional service you deserve. It means so much to know that our team's dedication to excellent communication and customer care continues to meet your expectations. Your loyalty and trust in our service is truly appreciated, and we look forward to providing you with the same outstanding experience in the future.

July 28, 2025

ford company does not stand behind their vehicle's quality will not recommend to anyone More

by hvacsammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sales service
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July 17, 2025

Quick and seamless great work. Will be coming back when needed. On time also a More

by MMILEY0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Jul 18, 2025 -

Frontier Ford responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that your service was efficient and smooth. Your feedback about our punctuality and quality of work means a great deal to us. We look forward to serving you again at Frontier Ford whenever you need us.

July 16, 2025

Great service. Communication was excellent. Helpful over the phone and in person. Thank you Jesus from Frontier Ford! More

by JENNA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Jul 17, 2025 -

Frontier Ford responded

We are delighted to hear that you found our service to be excellent and that our team provided you with outstanding communication both over the phone and during your visit. Your feedback about the helpful and attentive service you received means a great deal to us at Frontier Ford. We truly value customers like you and appreciate your kind words about your experience with our team.

July 16, 2025

Service was excellent. Communication was on point. He took the time to explain the service and what to look out for in the future. Thank you! More

by Hillcrest Holdings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Puga - 997347
Report | Print
Jul 17, 2025 -

Frontier Ford responded

We are thrilled to hear that our service exceeded your expectations and that our team member provided clear communication throughout your visit. It's wonderful to know that he took the time to walk you through the service details and offer helpful guidance for the future.

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