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Frontier Ford - Service Center

Santa Clara, CA

4.6
514 Reviews

514 Reviews of Frontier Ford - Service Center

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August 14, 2024

People are great but problem could not be resolved. Very frustrating. Computer shows there is a problem but still could not pinpoint where. More

by dmclark6
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
August 14, 2024

Had two recalls done, 40,000 mile service and replaced my tires. Frank was my service advisor and did a great job. More

by TDC1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
August 13, 2024

Edward was very accomodating and fast with updates so that I didn't have to guess the status of my service status. More

by TBUTZOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
edward
August 12, 2024

I've coming to Frontier Ford for about 2 years now, and whether I'm buying parts or bringing my F-350 in for service or repairs the customer service everyone has provided has been excellent. More

by ELKCALLER101
Recommend Dealer
Yes
Employees Worked With
Jesus, Raymond
August 09, 2024

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by richard.bush1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
August 09, 2024

Purchased my vehicle from this location about 8 years ago. And go back to get it serviced here as well. Love the welcoming environment the Service Advisor Frank Puga who is so knowledgeable, and helpful. More

by lwangel2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
August 09, 2024

Frontier Ford has the best service and Frank is the best Service advisor . Thanks Frank! More

by PHILALARCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank & Mije
August 09, 2024

Amazing customer service. Great experience. Would highly recommend. Will continue bringing my vehicle here forever. More

by THOMASRNAZARENUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
August 09, 2024

The service advisor was very friendly and professional, as was the young person who delivered my vehicle to me. More

by carlaj67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Nunez, Nicholas Rivas
August 09, 2024

Fast service, delivered right to home after. Didn’t wait in the line - took ~3 min to drop the car. More

by thehappiestman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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