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Frontier Ford - Service Center

Santa Clara, CA

4.6
510 Reviews

510 Reviews of Frontier Ford - Service Center

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March 14, 2025

Service advisor was friendly and helpful. He helped with some questions. Would go back in the future for maintenance. More

by SVHUERTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Caudill
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Mar 18, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear that our service advisor made a positive impression and was able to assist you. We look forward to welcoming you back for your future maintenance needs!

March 13, 2025

The Service agent was very professional and answered all my questions. The service was done on time and everything was explained to me. More

by MO_KOSHFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Caudillo
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Mar 14, 2025 -

Frontier Ford responded

We appreciate your feedback regarding the service agent's professionalism and the timely completion of your service. Thanks again!

March 13, 2025

Great service, including a Lyft ride back home. Everything was explained to me and my warranty was honored. More

by bethchiu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Nunez
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Mar 14, 2025 -

Frontier Ford responded

Thank you for the positive feedback! We're glad we could provide excellent service, including the Lyft, and that your warranty was honored.

March 12, 2025

Great experience. The service advisor was very knowledgable and patient with me and explained everything really well. More

by RAJSID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Mar 13, 2025 -

Frontier Ford responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience and that our service advisor was able to assist you effectively. Your satisfaction is our priority, and we look forward to serving you again!

March 10, 2025

Great service! Friendly and efficient! Service completed on time and done well. Manager kept me updated throughout the day. More

by NGENOVESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
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Mar 11, 2025 -

Frontier Ford responded

Thank you for your great review! We're so glad to hear that you received friendly, efficient service and that everything was completed on time. It's great to know that the manager kept you updated throughout the day. We appreciate your feedback and look forward to serving you again!

March 09, 2025

Another fast and thorough service for my Mustang, still going strong at 105k miles. Advisors are friendly, service is prompt, and issues are generally dealt with well. Been using Frontier for service on th More

by MLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t catch his name, sorry
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Mar 10, 2025 -

Frontier Ford responded

Thanks for the fantastic review! We’re thrilled to hear you’ve had a great experience with us over the years. Your loyalty means a lot, and we're glad to keep your Mustang running strong. Looking forward to serving you for many more miles ahead!

March 09, 2025

I got a Mach E recently from my new friends at Frontier Ford, my first electric but i did my research and this car is perfect for me. I was worried about my long commute but it's been making it with charge More

by vinhasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Nick, Christian
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Mar 10, 2025 -

Frontier Ford responded

Thank you so much for the kind words! We're thrilled to hear you're loving your new Mach-E and that it's been a great fit for your commute. It's awesome that your research paid off, and we're happy to have been a part of your journey. Enjoy every mile with your new car, and we look forward to being here for you whenever you need us. Thanks again for choosing Frontier Ford – we're honored to be your new friends!

March 08, 2025

Service advisor was great. Everything explained well and the work was done quickly. Overall experience was top notch. More

by 2sunsoftatooine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Migleo
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Mar 10, 2025 -

Frontier Ford responded

Thanks for the fantastic review! We're thrilled to hear that our service advisor provided clear explanations and that you had a speedy, top-notch experience. Your satisfaction is our priority, and we appreciate your feedback!

March 07, 2025

I’m so grateful to come across Leo, assisting me with some great options for my car to be set to go ,appreciate every one More

by URIELHPENA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo
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Mar 10, 2025 -

Frontier Ford responded

Uriel, we're thrilled to hear you had a great experience with Leo! It's wonderful to know he was able to assist you in finding the perfect options for your car. Thank you for your kind words and support!

March 07, 2025

The Service Department is the best! Edward is so helpful and good at communicating. He got my non-operational vehicle in right away and it was fixed 1.5 days later. Honestly I wish More

by CMILLER7270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
Report | Print
Mar 10, 2025 -

Frontier Ford responded

Thanks! We're thrilled to hear about your positive experience with Edward and our Service Department. It’s wonderful to have loyal customers like you for 15 years. We’re here whenever you need us, and we appreciate your kind words!

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