Frontier Toyota
Valencia, CA
Filter Reviews by Keyword
By Type
473 Reviews of Frontier Toyota
I have had my 2016 Prius seviced here since I bought it here in 2017 and unlike other dealerships I have found Frontier to be honest about the repairs needed and they do a great job in keeping my Prius run here in 2017 and unlike other dealerships I have found Frontier to be honest about the repairs needed and they do a great job in keeping my Prius running. Carlos is a great service rep. More
I took my car a Saturday around 10 they assign me an advisor “Manny” he let me know the services that my car needed. He also was at front to let me know that I may not get my car ready that day because advisor “Manny” he let me know the services that my car needed. He also was at front to let me know that I may not get my car ready that day because they were very busy but will try his best to get ready by the end of the day any how will be give a call. He call me around 4:25 and let me know that car was ready. My car have a lot of things to be done 60,000 miles, change all the retires etc…. Any how I got my car ready before 5p. Manny the advisor Nice person, efficient and friendly. I would suggest, look for him. More
Best dealership ever! I came to the dealership just to look and met a couple salespeople. Finally I gave in and let Belen Gonzales help me. She was very informative and I came to the dealership just to look and met a couple salespeople. Finally I gave in and let Belen Gonzales help me. She was very informative and extremely knowledgeable about every single car. She is also very easy on the eyes. I picked out a car and bought it! Never so happy with Frontier Toyota. Remarkable service, which Johnny Salinas helped with the finance and put me together on a great extended warranty. I will never forget the kindness of this dealership. Greg Irvin was so kind and he actually bought me lunch when I waited for the dreaded final part where I part with my money. 💰 I highly recommend this dealership to anyone looking for a great deal and honesty. Belen was the best salesperson I’ve ever met as she really cared about what I wanted in a vehicle. I will be forever grateful ☺️ thank you Frontier Toyota! More
12/3 afternoon: Hannah phoned me about recall parts arriving, then scheduled my appointment for 9/4 for servicing. 9/4 morning: A service advisor (not Jack or Carlos) told me the parts had not arrived arriving, then scheduled my appointment for 9/4 for servicing. 9/4 morning: A service advisor (not Jack or Carlos) told me the parts had not arrived. He checked inside, returned, and repeated that the parts were not there. I spoke with service manager, who confirmed the parts were indeed there. Also, my 12/3 appointment (made in November for other recall work) did not appear on the advisor’s tablet. Both show that there is a likely "disconnect" between the appointment system and what advisors access on their tablets, that problem being with caused by software or people. Positive note: Excellent servicing by Jack and Carlos. Bottom line: Demonstrably bad communication on dates noted. More
I’ve been taking my Prius here since 2022. They always do a solid job, and I highly recommend them. Carlos is my go-to service advisor. I love the video updates they send about the work being They always do a solid job, and I highly recommend them. Carlos is my go-to service advisor. I love the video updates they send about the work being done. Prices have gone up a little, but that’s just the economy these days. More
Services are always excellent, honest, fair on time and professional! Highly recommended! Best and love the visual recommended videos! Overall an outstanding experience every time. professional! Highly recommended! Best and love the visual recommended videos! Overall an outstanding experience every time. More
They are a very honest and perceptible dealership. I’ve been purchasing Toyota vehicles through many years. I must say that the service I received here was amazing. I was in & out within 1-hour. I h I’ve been purchasing Toyota vehicles through many years. I must say that the service I received here was amazing. I was in & out within 1-hour. I highly recommend this dealership who is in the market for a new Toyota. More
Purchased tires and alignment without an appointment and service was phenomenal from start to finish. Jack made sure the work was done in under two hours, as I was visiting from out of town. Price was more service was phenomenal from start to finish. Jack made sure the work was done in under two hours, as I was visiting from out of town. Price was more than fair and I will probably get future work done here, even though I’m not from the area. More
Liars and charlatans the lot of ‘em, and the rot comes from the very top. They are not a good faith business - and that comes from the very top and colors every interaction. You will be lied to and laug from the very top. They are not a good faith business - and that comes from the very top and colors every interaction. You will be lied to and laughed at behind your back. That is who they are. More

