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Frontier Toyota

Valencia, CA

4.8
525 Reviews

23621 Creekside Rd

Valencia, CA

91355

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525 Reviews of Frontier Toyota

January 14, 2026

Our salesman, Bien, is WONDERFUL! He treats us like family. He will communicate via text or phone call anytime we need help. More

by dturner575
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bien Tarroza
Jan 14, 2026 -

Frontier Toyota responded

We appreciate your kind words about our team. Communication and care are important to us at Frontier Toyota. Thank you for sharing your experience.

January 11, 2026

Wait time too long for a 5k service. 10 a.m. appointment, but car not ready after 4 hours More

by Charles A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arshak Kirakosyan
Jan 13, 2026 -

Frontier Toyota responded

Hello Charles, We value customer satisfaction and appreciate you sharing your feedback. I would like the chance to speak with you about your appointment with our Service Team regarding the wait time you encountered for your 5K service, and the time taken for repair completion. Please reach out to me directly at your earliest convenience. Best, Arshak, Service Manager - (661) 291-2900

December 13, 2025

I have had my 2016 Prius seviced here since I bought it here in 2017 and unlike other dealerships I have found Frontier to be honest about the repairs needed and they do a great job in keeping my Prius run More

by Robert Brix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Arshak Kirakosyan
Dec 14, 2025 -

Frontier Toyota responded

We apreciate your continued trust in Frontier Toyota for your Prius servicing. Our team is committed to honest assessments and quality work. Thank you for sharing your experience.

December 12, 2025

I took my car a Saturday around 10 they assign me an advisor “Manny” he let me know the services that my car needed. He also was at front to let me know that I may not get my car ready that day because More

by Toyota hybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny, Arshak Kirakosyan
Dec 12, 2025 -

Frontier Toyota responded

Thank you for sharing your experience with our team at Frontier Toyota. We appreciate your recommendation and are glad the service advisor kept you informed. Please reach out if there's anything more we can assist you with.

December 09, 2025

Best dealership ever! I came to the dealership just to look and met a couple salespeople. Finally I gave in and let Belen Gonzales help me. She was very informative and More

by Chad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Irvin, Belen Gonzales, Johnny Salinas
Dec 10, 2025 -

Frontier Toyota responded

Thank you for sharing your experience with our team at Frontier Toyota. We're glad to hear you found the information and service you needed. We appreciate your recommendation.

December 08, 2025

12/3 afternoon: Hannah phoned me about recall parts arriving, then scheduled my appointment for 9/4 for servicing. 9/4 morning: A service advisor (not Jack or Carlos) told me the parts had not arrived More

by HectorC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arshak Kirakosyan
Dec 12, 2025 -

Frontier Toyota responded

Hello Hector, Your feedback is appreciated, and customer satisfaction is important to us at Frontier Toyota. Please feel free to reach out to me directly if you would like to discuss our scheduling process or the communication you received regarding your parts. Thank you, Arshak, Service Manager - (661) 291-2900

November 09, 2025

I’ve been taking my Prius here since 2022. They always do a solid job, and I highly recommend them. Carlos is my go-to service advisor. I love the video updates they send about the work being More

by MochaBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
November 07, 2025

Services are always excellent, honest, fair on time and professional! Highly recommended! Best and love the visual recommended videos! Overall an outstanding experience every time. More

by Deirdre trotman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex saneaz
Nov 07, 2025 -

Frontier Toyota responded

Thank you for your kind words about our service and videos. We're glad you trust Frontier Toyota for your needs. We appreciate your recommendation.

November 04, 2025

They are a very honest and perceptible dealership. I’ve been purchasing Toyota vehicles through many years. I must say that the service I received here was amazing. I was in & out within 1-hour. I h More

by Khan1003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genaro Calzadillas, Francisco Torres
October 26, 2025

Purchased tires and alignment without an appointment and service was phenomenal from start to finish. Jack made sure the work was done in under two hours, as I was visiting from out of town. Price was more More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack in service
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