Future Chevrolet - Service Center

It seemed to go pretty well until after the sale. I was treated very poorly by the people in the service department, particularly Chad. I had an appointment for 9 am and had to drive 2 hours to get t I was treated very poorly by the people in the service department, particularly Chad. I had an appointment for 9 am and had to drive 2 hours to get there. When I arrived due to a person forgetting to put it in the computer I was treated as if I was crazy for being there. Chad was extremely disrespectful and not helpful in anyway. The people at the service desk acted as if they could not be bothered. They kept making excuses about being short staffed, which seems like an excuse that makes the dealership look worse than it is. Maison, the guy who sold me the car, bailed on me and stopped answering my calls after the sale. It took a BBB complaint and a 1 star google review to get the manager to return my calls. It's not a horrible dealership but it's not a good one either. Maybe people in Sacramento are rude and disrespectful in general. If that's the case I would hire people from somewhere else because people like Chad should not be working with customers. After all of the complaints the management staff was helpful in resolving the issue. More

I have become to lean on Victor for car maintenance. He's truthful and reliable. Thank you., He's truthful and reliable. Thank you., More

Jon is fabulous! He took such good care of me and my car. He kept me updated throughout. Thank you Jon! He took such good care of me and my car. He kept me updated throughout. Thank you Jon! More

I had the best experience at Future Chevrolet. My service writer Jon was easy to talk to and understood what I was trying to explain and made me feel comfortable when dropping my vehicle off. It w My service writer Jon was easy to talk to and understood what I was trying to explain and made me feel comfortable when dropping my vehicle off. It was fixed correctly and timely. I am very satisfied. More

Truck was not washed, dirty plastic cover was still on my seat. tires were not rotated, air was still low on back passenger side tire. Makes me wonder if brake fluid was serviced. seat. tires were not rotated, air was still low on back passenger side tire. Makes me wonder if brake fluid was serviced. More

Trevor the Service Manager was Fantastic ! 👍 the experience was a pleasant one from the loaner car to the Service all Five Star!⭐⭐⭐⭐⭐ 👍 the experience was a pleasant one from the loaner car to the Service all Five Star!⭐⭐⭐⭐⭐ More

Future Chevy is professional and thorough with the minimum and recommended services listed for my car minimum and recommended services listed for my car More

Great customer service! Nice clean waiting room. Car washed. What more can you ask for! Nice clean waiting room. Car washed. What more can you ask for! More

Trevor was great. Thanks for helping me out in different times. See you soon next service. Thank you, Russel Thanks for helping me out in different times. See you soon next service. Thank you, Russel More

Chad is always a delight to work with! So responsive and will communicate throughout the process. So responsive and will communicate throughout the process. More