Future Ford of Concord

Excellent service from booking my appointment to completion of the work. They kept me appraised of items and costs ahead of the billing for approval. They even found that annoying squeak in the completion of the work. They kept me appraised of items and costs ahead of the billing for approval. They even found that annoying squeak in the back seat that was driving me crazy. I travel a long way for great service like this. More

Michael was very efficient and professional. He got me in and out and even finished the job ahead of schedule. I'll be sure to return. Thanks Mike! and out and even finished the job ahead of schedule. I'll be sure to return. Thanks Mike! More

"I think this is the beginning of a beautiful friendship." That's what Rick Blaine said to Gendarme Louis at the end of Casablanca, after getting out of a tough spot. This is less intense that that... just an That's what Rick Blaine said to Gendarme Louis at the end of Casablanca, after getting out of a tough spot. This is less intense that that... just an oil change, after all, for my MKT, but my interactions with some of the people of Future Ford Lincoln were just that positive. Michael Pedro was great, as was Linda Glennon, and Kristen out front, whose last name I didn't get. And I met the Service Manager, Brad Fourmet, which was unexpected fun. So... a great experience all around, and my car has fresh oil, rotated tires, and more stuff too! Life is too short not to enjoy everything good in it. And, for me, that day, Future Ford Lincoln was great. More

Great Service Appreciate the personal attention, prompt service, and comprehensive check of the car. I did not have an appointment but they quickly signed me in, to Appreciate the personal attention, prompt service, and comprehensive check of the car. I did not have an appointment but they quickly signed me in, took the car, and began work. More

Great service from friendly staff. Consisten experience for the past three years that we’ve been getting our car serviced there. We expect to get our next car there, too! for the past three years that we’ve been getting our car serviced there. We expect to get our next car there, too! More

Took my car in for an oil change. But surprisingly also got service for tire rotation, belt & filter check, and fluid top off. Thank you for the extra care. got service for tire rotation, belt & filter check, and fluid top off. Thank you for the extra care. More

Once appointment was scheduled, vehicle pickup and drop off was timely, informative, vehicle left clean, service people polite, pickup person gave extremely helpful tutorial of my MKC advantages that I was off was timely, informative, vehicle left clean, service people polite, pickup person gave extremely helpful tutorial of my MKC advantages that I was not taking advantage. More

Very attentive, great service and very good explanations, great shuttle service. Now just waiting for a part and then everything will be perfect. Thank you great shuttle service. Now just waiting for a part and then everything will be perfect. Thank you More

Professional, helpful, caring Tim and staff are always helpful, caring and very professional. Tim was able to answer all questions asked. I was impressed by the nice lady at the Tim and staff are always helpful, caring and very professional. Tim was able to answer all questions asked. I was impressed by the nice lady at the front desk who ordered a Lift transportation for me and the driver missed an exit and took as longer than estimated time, she called me to see if I was fine and everything was ok. Wow that is what I call caring. She was awesome! More

My service advisor was able to get the needed work done on my car even when they were backed up. Thanks future Ford of Concord! on my car even when they were backed up. Thanks future Ford of Concord! More