Future Hyundai of Concord

review from Gail Stepanek My experience was excellent at Future Hyundai in Concord. The employees I worked with were very personable, professional, efficient and knowledgeable My experience was excellent at Future Hyundai in Concord. The employees I worked with were very personable, professional, efficient and knowledgeable. I had a very positive experience in purchasing my new car there. More

Nice dealer Great place to buy a car, great people to deal with. I like my car and they went over and above finding just the right one I wanted. Great place to buy a car, great people to deal with. I like my car and they went over and above finding just the right one I wanted. More

Best Dealership Ever! Allen Kessler, our Hyundai Product Specialist, made our purchase experience wonderful. He is a unique, awesome individual who really puts that 5th st Allen Kessler, our Hyundai Product Specialist, made our purchase experience wonderful. He is a unique, awesome individual who really puts that 5th star on a 5 star review of Future Hyundai! Mark Jacob, the General Sales Manager, is another outstanding individual, and the finance person is too - they are the best team EVER!! We are soooo very happy that Dublin Hyundai was soooo bad that we went to see the Future Hyundai team to buy our car! More

Great experience I had an amazing experience at Future Hyundai purchasing my new vehicle. We are return customers because of the wonderful experience we had years ago I had an amazing experience at Future Hyundai purchasing my new vehicle. We are return customers because of the wonderful experience we had years ago and once again we have nothing negative to say. Mark and Rory were wonderful to work with. More

Concord Hyundai I think that this is the best dealership I have ever dealt with. They are straight forward and I never feel that they are playing games. Chongee is I think that this is the best dealership I have ever dealt with. They are straight forward and I never feel that they are playing games. Chongee is totally up front with us and we always know where things stand. This is the 3rd vehicle we have bought from Concord Hyundai and Chongee in the last year and we are extremely happy. More

Great experience Chonghee was great! She was Super friendly and very knowledgeable when it came to the cars we were interested in. She helped us find a car that fit ou Chonghee was great! She was Super friendly and very knowledgeable when it came to the cars we were interested in. She helped us find a car that fit out needs and our budget that we love! More

Saw me coming I was severely ripped off and I calculated I will be paying an extra $10k for the vehicle. The staff was friendly but didn't help me as much as I want I was severely ripped off and I calculated I will be paying an extra $10k for the vehicle. The staff was friendly but didn't help me as much as I wanted. More

Thanks for everything I felt comfortable here. It was a smooth and painless transaction and was very happy with the great customer service. Glad I bought my first NEW car w I felt comfortable here. It was a smooth and painless transaction and was very happy with the great customer service. Glad I bought my first NEW car with this dealership. More

Unhappy Cheated Customer Extremely upset, DEFINITELY overpaid for car. Now knowing could of got better deal at other Hyundai dealer. Even more upset that I wasn't offered 2016 Extremely upset, DEFINITELY overpaid for car. Now knowing could of got better deal at other Hyundai dealer. Even more upset that I wasn't offered 2016 Elantra's that were on clearance..Unreal. I get an email add saying they have them for 5K less than what I paid for 2017. Was also not compensated for time wasted and stress on my health when trying to make this rip off deal go thru. I was only given a free oil change that every new car gets. This is the worst experience I have ever had at a dealership. The sales pressure was too much. Upper management should contact me so We can discuss some compensation. More

Worst car shopping experience ever I wish I could give zero stars because these people are completely dishonest. I called several Hyundai dealers in Northern California to obtain "out- I wish I could give zero stars because these people are completely dishonest. I called several Hyundai dealers in Northern California to obtain "out-the-door" Sonata price quotes, and they gave me a price of $21,379. Salesperson Buck Ghafar assured me on the phone that this would be the total price including all taxes and fees. I then made the hour-and-a-half drive from Sacramento to the dealership and sat down with Mr. Ghafar, expecting to purchase the car for the price he quoted. He hemmed and hawed for awhile about eligible rebates, then left for a few minutes and came back with a much higher price: $23,120. I was obviously upset that he had lied to me. He then left and I waited about 15 minutes until he came back with a sales manager who gave his name as Mark Jacob. I asked him for his business card and he said "I don't have one--I'm new here." He started to go into a long explanation about the price and I cut him off and said "you promised me the car for $21,379...are you going to honor your word?" He said no, they wouldn't sell me the car at that price. I told him they had just wasted my entire morning by lying to me, and that I would be contacting Hyundai's corporate office about their "Bait and Switch" tactics. He actually laughed at me and said "go ahead." If you want to deal with people who lie and waste your time, then Hyundai of Concord is the place to go...otherwise, avoid them like the plague. More