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Future Nissan of Roseville

Roseville, CA

4.6
840 Reviews
Call Dealership (916) 547-2200
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600 Automall Dr

Roseville, CA

95661

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840 Reviews of Future Nissan of Roseville

April 08, 2025

My customer service representative Logan greeted me and walked me through the process. He offered me a beverage and let me know my options. The wait time was not long. The waiting area was equipped with am More

by lenaevans32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you for sharing your experience! We're so glad to hear that Logan took great care of you and made sure the process was smooth and comfortable. It's also wonderful to know that you found our waiting area and amenities to be up to your expectations. We appreciate your feedback and look forward to providing you with an even better experience next time!

April 08, 2025

Jeff Jones - is an excellent service advisor. His team did an amazing job on my 100,000 mile checkup. More

by froggies451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Jones
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you for your wonderful feedback! We're so happy to hear that Jeff Jones and the team did an excellent job on your 100,000-mile checkup. It's great to know that you had a positive experience with both the service and communication. We truly appreciate your recommendation and look forward to serving you again in the future!

April 08, 2025

Jeff was a very helpful person explained my necessary service needed helping me make a decision More

by reubendacero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff jones
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you for your fantastic review! We're so glad to hear that Jeff was able to assist you in understanding the necessary service and help with your decision-making. We’ll be sure to pass along your kind words to him. We appreciate your trust and look forward to providing you with great service again in the future!

April 08, 2025

very good -- personable, knowledgeable service mgr, but poor fulfillment on the details: forgot to recharge the EV (in spite of being specifically requested & reminded and did not fill the washer fluid. More

by peter.yaholkovsky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christopher
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our service manager. We sincerely apologize for the oversight in not fulfilling the details you requested, like recharging the EV and filling the washer fluid. We'll be sure to address this with the team to ensure these details are not missed in the future. We appreciate your understanding and look forward to serving you again!

April 07, 2025

Very attentive to my needs and concern very helpful over all thank you Julio Chavez More

by JrCha10.20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you so much for your kind words! We're thrilled to hear that Julio Chavez was able to meet your needs and provide helpful service. We’ll also make sure to pass your feedback along to Jeff Jones. We truly appreciate your recommendation and are grateful for your support. We look forward to assisting you again in the future!

April 06, 2025

Kudos to Hector Gonzalez. He is the Best Of the Best in Service Advisors. Very thorough, attention to detail is Second to None and he followed up aĺways during the 4 days my More

by Golfnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Gonzalez & mechanics.
Report | Print
Apr 09, 2025 -

Future Nissan of Roseville responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Hector and our team. Hector truly is dedicated to providing top-notch service, and we’re glad to know that both he and our mechanics made a difference for you. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future!

April 05, 2025

Excellent service and communication. They completed the service faster than promised. I appreciate the great care they take in keeping my car running perfectly More

by JJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Apr 09, 2025 -

Future Nissan of Roseville responded

Thank you for the fantastic review! We're so glad to hear that Curtis and the team were able to provide you with excellent service and communication, and that we exceeded your expectations with the timely completion of your service. We truly appreciate your trust in us to keep your car running smoothly. We look forward to serving you again in the future!

April 04, 2025

The dealership was clean and very neat and new looking. There were lots of places to sit and everyone was very friendly. More

by noellet20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane L and Shawn P
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Apr 07, 2025 -

Future Nissan of Roseville responded

Thank you so much for your kind words and for taking the time to leave us such a fantastic review! We're thrilled to hear you had a great experience with Shane and Shawn, and that you enjoyed the cleanliness, atmosphere, and friendly service at our dealership. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your new vehicle! 😊

April 03, 2025

Quick and friendly service, Logan and Chris went out of their way to communicate what was happening with my car at each step. More

by Nickghilliesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan, Chris
Report | Print
Apr 07, 2025 -

Future Nissan of Roseville responded

Thank you for the fantastic review! We’re so glad to hear that Logan and Chris made your service experience quick, friendly, and informative. We strive to keep our customers in the loop every step of the way, and it’s great to know you had such a positive experience. We truly appreciate your recommendation and look forward to serving you again in the future!

April 02, 2025

Jeff Jones is awesome and had a great attitude! Very helpful and informative. I appreciate how he took the time to come out and look at my air filter and talk to me about how to care for my car pro More

by cassrossmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Report | Print
Apr 05, 2025 -

Future Nissan of Roseville responded

Thank you for your fantastic review! We're so glad to hear that Jeff provided you with excellent service and took the time to ensure you had all the information needed to care for your vehicle. We truly appreciate your feedback and look forward to assisting you again in the future!

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