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Future Nissan of Roseville

Roseville, CA

4.7
839 Reviews
Call Dealership (916) 547-2200
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600 Automall Dr

Roseville, CA

95661

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839 Reviews of Future Nissan of Roseville

April 07, 2025

Very attentive to my needs and concern very helpful over all thank you Julio Chavez More

by JrCha10.20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Report | Print
Apr 11, 2025 -

Future Nissan of Roseville responded

Thank you so much for your kind words! We're thrilled to hear that Julio Chavez was able to meet your needs and provide helpful service. We’ll also make sure to pass your feedback along to Jeff Jones. We truly appreciate your recommendation and are grateful for your support. We look forward to assisting you again in the future!

April 06, 2025

Kudos to Hector Gonzalez. He is the Best Of the Best in Service Advisors. Very thorough, attention to detail is Second to None and he followed up aĺways during the 4 days my More

by Golfnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Gonzalez & mechanics.
Report | Print
Apr 09, 2025 -

Future Nissan of Roseville responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Hector and our team. Hector truly is dedicated to providing top-notch service, and we’re glad to know that both he and our mechanics made a difference for you. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future!

April 05, 2025

Excellent service and communication. They completed the service faster than promised. I appreciate the great care they take in keeping my car running perfectly More

by JJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Apr 09, 2025 -

Future Nissan of Roseville responded

Thank you for the fantastic review! We're so glad to hear that Curtis and the team were able to provide you with excellent service and communication, and that we exceeded your expectations with the timely completion of your service. We truly appreciate your trust in us to keep your car running smoothly. We look forward to serving you again in the future!

April 04, 2025

The dealership was clean and very neat and new looking. There were lots of places to sit and everyone was very friendly. More

by noellet20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane L and Shawn P
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Apr 07, 2025 -

Future Nissan of Roseville responded

Thank you so much for your kind words and for taking the time to leave us such a fantastic review! We're thrilled to hear you had a great experience with Shane and Shawn, and that you enjoyed the cleanliness, atmosphere, and friendly service at our dealership. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your new vehicle! 😊

April 03, 2025

Quick and friendly service, Logan and Chris went out of their way to communicate what was happening with my car at each step. More

by Nickghilliesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan, Chris
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Apr 07, 2025 -

Future Nissan of Roseville responded

Thank you for the fantastic review! We’re so glad to hear that Logan and Chris made your service experience quick, friendly, and informative. We strive to keep our customers in the loop every step of the way, and it’s great to know you had such a positive experience. We truly appreciate your recommendation and look forward to serving you again in the future!

April 02, 2025

Poor service, can not keep track of appointment and promise. Tried to scam me for brake job when it didn't need. More

by bissun
Recommend Dealer
No
Employees Worked With
Jeffrey
Report | Print
Apr 07, 2025 -

Future Nissan of Roseville responded

Thank you for your feedback. We're sorry to hear about your experience and apologize for any confusion regarding your service. Our goal is always to be transparent and honest, and we only suggest repairs when necessary. We conducted a routine inspection as part of your recall service and noted the condition of the brakes based on our technician's findings. If you have any concerns or would like further clarification, please don’t hesitate to reach out to us directly. We're here to assist you.

April 02, 2025

Great customer service, service rep kept me up to date on the maintenance, I the care More

by Thorn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Apr 07, 2025 -

Future Nissan of Roseville responded

Thank you so much for the wonderful review! We're thrilled to hear that Christopher kept you informed throughout your service visit and provided excellent customer service. We truly appreciate your feedback and are glad you had a positive experience. If you need anything else, we're always here to help!

April 02, 2025

Jeff Jones is awesome and had a great attitude! Very helpful and informative. I appreciate how he took the time to come out and look at my air filter and talk to me about how to care for my car pro More

by cassrossmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Report | Print
Apr 05, 2025 -

Future Nissan of Roseville responded

Thank you for your fantastic review! We're so glad to hear that Jeff provided you with excellent service and took the time to ensure you had all the information needed to care for your vehicle. We truly appreciate your feedback and look forward to assisting you again in the future!

April 01, 2025

The service department is very good at their job. Sales strings out the process way too long - typically 4-5 hours. More

by QuiltLady
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Apr 05, 2025 -

Future Nissan of Roseville responded

Thank you for your feedback! We're glad to hear that you had a great experience with our service department. We appreciate your honesty about the sales process and will share your comments with our team to improve efficiency. Your time is valuable, and we hope to make your next visit even better!

April 01, 2025

Chris is very pleasant and very nice to work with, and he does excellent job! More

by renu.kahlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Apr 05, 2025 -

Future Nissan of Roseville responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Chris. Your kind words mean a lot, and we appreciate your feedback on our service. We look forward to serving you again in the future!

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