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Future Nissan of Roseville

Roseville, CA

4.6
840 Reviews
Call Dealership (916) 547-2200
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600 Automall Dr

Roseville, CA

95661

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840 Reviews of Future Nissan of Roseville

April 02, 2025

Great customer service, service rep kept me up to date on the maintenance, I the care More

by Thorn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Apr 07, 2025 -

Future Nissan of Roseville responded

Thank you so much for the wonderful review! We're thrilled to hear that Christopher kept you informed throughout your service visit and provided excellent customer service. We truly appreciate your feedback and are glad you had a positive experience. If you need anything else, we're always here to help!

April 02, 2025

Poor service, can not keep track of appointment and promise. Tried to scam me for brake job when it didn't need. More

by bissun
Recommend Dealer
No
Employees Worked With
Jeffrey
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Apr 07, 2025 -

Future Nissan of Roseville responded

Thank you for your feedback. We're sorry to hear about your experience and apologize for any confusion regarding your service. Our goal is always to be transparent and honest, and we only suggest repairs when necessary. We conducted a routine inspection as part of your recall service and noted the condition of the brakes based on our technician's findings. If you have any concerns or would like further clarification, please don’t hesitate to reach out to us directly. We're here to assist you.

April 01, 2025

The service department is very good at their job. Sales strings out the process way too long - typically 4-5 hours. More

by QuiltLady
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Apr 05, 2025 -

Future Nissan of Roseville responded

Thank you for your feedback! We're glad to hear that you had a great experience with our service department. We appreciate your honesty about the sales process and will share your comments with our team to improve efficiency. Your time is valuable, and we hope to make your next visit even better!

April 01, 2025

Chris is very pleasant and very nice to work with, and he does excellent job! More

by renu.kahlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Apr 05, 2025 -

Future Nissan of Roseville responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Chris. Your kind words mean a lot, and we appreciate your feedback on our service. We look forward to serving you again in the future!

March 31, 2025

They completed my work timely. I would refer friends to Nissan. Chris was very helpful and kept me updated. More

by Sandradrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 05, 2025 -

Future Nissan of Roseville responded

Thank you for your 5-star review! We're glad to hear that your service was completed in a timely manner and that Chris kept you updated throughout the process. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!

March 31, 2025

Hector was amazing and the service was extraordinary. Hector took care of everything and was extremely professional and fun. The dealership has always taken great care of our vehicle and us...highly reco More

by mstaylorpcollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Gonzales
Report | Print
Apr 05, 2025 -

Future Nissan of Roseville responded

Thank you for your 5-star review! We're thrilled to hear that Hector provided you with extraordinary service and made your experience both professional and enjoyable. We truly appreciate your recommendation and look forward to continuing to take great care of you and your vehicle!

March 31, 2025

Jeff Jones was fantastic. Was able to get me taken care of within two hours. Appreciated More

by rbcoerver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Report | Print
Apr 05, 2025 -

Future Nissan of Roseville responded

Thank you for your 5-star review! We're happy to hear that Jeff Jones provided you with fantastic service and got everything taken care of so quickly. We appreciate your support and look forward to serving you again!

March 30, 2025

Great staff. Best car buying experience I have ever had. Love the car. Salesman was great More

by ....
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Charles
Report | Print
Apr 02, 2025 -

Future Nissan of Roseville responded

Thank you for the amazing review! We're thrilled to hear that this was your best car-buying experience and that you love your new car. Nick and Charles will be happy to know they made the process smooth and enjoyable for you. We truly appreciate your support and look forward to serving you again in the future!

March 30, 2025

They listened to what I said and took me seriously. They checked my vehicle and since I was hearing the noise in the morning before giving it back they waited until they could check it in those same co More

by Mrs.Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Atterberry
Report | Print
Apr 02, 2025 -

Future Nissan of Roseville responded

Thank you for your wonderful review! We're so glad to hear that our team took the time to listen and thoroughly diagnose your vehicle under the right conditions. Your trust and appreciation mean a lot to us. We'll be sure to share your kind words with Christopher. We look forward to assisting you again in the future!

March 30, 2025

The surface At Future Nissan keeps us coming back. We really enjoyed Jeff Jones and Curtis and Nick Charles. Thank you for always making us feel welcome. More

by Jakscats511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones, Curtis & Nick Charles
Report | Print
Apr 02, 2025 -

Future Nissan of Roseville responded

Thank you for your loyalty and the fantastic review! We're so happy to hear that Jeff, Curtis, and Nick continue to provide a welcoming and top-notch experience for you. Your support means the world to us, and we look forward to serving you again in the future!

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