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Future Nissan of Roseville

Roseville, CA

4.7
840 Reviews

600 Automall Dr

Roseville, CA

95661

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840 Reviews of Future Nissan of Roseville

February 14, 2022

Grant Brewer and Chris Wildrick worked tirelessly to find a car for me. They pulled out all the stops to make sure I found the right equipment and the right price point, and given the car I wanted, it was n More

by ellenatw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wildrick, Grant Brewer, Marty Garcia
Feb 16, 2022 -

Future Nissan of Roseville responded

Ellenatw, we're glad to hear we delivered such a great experience and surpassed your expectations. Thank you for the 5 star rating reivew and kind words of our staff, I will pass that along. You may be receiving a more detailed survey from Nissan via your email. Please take the time to complete the survey as it helps us to evaluate your recent visit. Welcome to the Nissan family! Mariea Kirkman Owner Loyalty Manager 916-677-5383

February 12, 2022

The sales experience was great. Customer service and bringing the car to us to test drive was a step above. Not super happy with the service and cilajet. More

by lorien.maxwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wildrick, Grant Brewer
Feb 14, 2022 -

Future Nissan of Roseville responded

Lorien.maxwell, we're glad to hear we delivered such a great experience. Thank you for taking the time to give a review. We greatly appreciate and value you as a customer. You may be receiving a more detailed survey from Nissan via your email. Please take the time to complete the survey as it helps us to evaluate your recent visit. If there is anything I can do to assist you further, please let me know. Thank you Mariea Kirkman Owner Loyalty Manager 916-677-5383

February 01, 2022

Every one that works there was very helpful in get me a car. Every the financial person was very nice and helpful..no one was pushey at any time More

by Jennifer01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Serpico, Tom Ley, David Cooley, Marty Garcia
Feb 04, 2022 -

Future Nissan of Roseville responded

Jennifer01, we're glad to hear we delivered such a great experience and surpassed your expectations. Congratulations on your new vehicle. We truly value and appreciate you as a customer. Thank you for the 5 star rating and recommendation. You may be receiving a more detailed survey from Nissan via your email. Please take the time to complete the survey as it helps us to evaluate your recent visit. Mariea Kirkman Owner Loyalty Manager 916-677-5383

January 23, 2022

If I could give this dealership a 0 star rating, I would. I never leave reviews but today I could not hold it in any longer, this was the last straw and I want people to know who they are giving their money More

by soldbybodnarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JON PEPPER
Jan 24, 2022 -

Future Nissan of Roseville responded

Dear Customer: I am so very sorry to hear this information as this is not up to the standards we strive for. We regret that you weren't satisfied with your experience. I am the Owner Loyalty & Customer Relations Manager and I would really appreciate the chance to turn your experience around. Please give me a call at (916) 677-5385 at your earliest convenience. I look forward to hearing from you. Thank you. Mariea Kirkman Owner Loyalty & Customer Relations Manager Future Nissan of Roseville mkirkman@futurenissan.com

January 14, 2022

Friendly and professional service. I really like how they handled my service today at Roseville More

by Ricardo.london
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Krier, Jeremy Felker, Curtis Wilde
Jan 16, 2022 -

Future Nissan of Roseville responded

Ricardo.london, we're glad to hear we delivered such a great experience and surpassed your expectations. Thank you for the 5 star rating reivew and recommendation. We appreciate and value you as a customer. We look forward to keeping your Nissan running smoothly. You may be receiving a more detailed survey from Nissan via your email. Please take the time to complete the survey as it helps us to evaluate your recent visit. Mariea Kirkman Owner Loyalty Manager 916-677-5383

January 09, 2022

My experience at Nissan Roseville, was great. I Recieved excellent customer service by service representative Jeff Jones. l currently have a breathalyzer in my vehicle, Mr Jones professionalism made it less More

by Ben silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Jan 11, 2022 -

Future Nissan of Roseville responded

Ben Silva, we're glad to hear we delivered such a great experience and surpassed your expectations. Thank you for the 5 star rating review and recommendation. We look forward to keeping your Nissan running smoothly. You may be receiving a more detailed survey from Nissan via your email. Please take the time to complete the survey as it helps us to evaluate your recent visit. Mariea Kirkman Owner Loyalty Manager 916-677-5383

November 21, 2021

Thank you Matt for a great experience of purchasing my 2021 Nissan Rogue Sport. You helped me find the exact car that I needed and a great price for my budget. #1 Sales Men and would highly recommend. More

by mkirkman777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Reilley, Matthew Krier
Nov 24, 2021 -

Future Nissan of Roseville responded

Mkirkman777, we're glad to hear we delivered such a great experience and surpassed your expectations. We look forward to keeping your Nissan running smoothly. You may be receiving a more detailed survey from Nissan via your email. Please take the time to complete the survey as it helps us to evaluate your recent visit. Mariea Kirkman Owner Loyalty Manager 916-677-5383

November 19, 2021

The service representative and manager took customer care several steps above expectations this week. They delivered great service in the vehicle, as well as dealing beautifully with a challenging customer. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pepper
Nov 21, 2021 -

Future Nissan of Roseville responded

Satisfied Customer, we're glad to hear we delivered such a great experience and surpassed your expectations. We look forward to keeping your Nissan running smoothly. You may be receiving a more detailed survey from Nissan via your email. Please take the time to complete the survey as it helps us to evaluate your recent visit. Mariea Kirkman Owner Loyalty Manager mkirkman@futurenissan.com 916-677-5383

June 25, 2021

Allowed employee to publicly humiliate a new vehicle owner with an inappropriate derogatory statement in front of strangers and employees More

by m2_tt
Customer Service
Recommend Dealer
No
Employees Worked With
The Bill Winks
Nov 23, 2021 -

Future Nissan of Roseville responded

M2_tt, we regret your most recent visit with us was not up to the standards we strive for. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (916) 677-5385 so we can work towards a solution. Thank you. Mariea Kirkman Owner Loyalty Manager Future Nissan of Roseville

June 20, 2021

I'm giving Marty in finance 5 stars, he's been helpful in working with me but watch out for a couple of those guys I am ruined by them very bad. But thank you Marty for helping me and not being straight up w More

by musicmaker766
Recommend Dealer
No
Employees Worked With
Marty Garcia
Jun 20, 2021 -

musicmaker766 responded

* for being straight up with me

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