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Future Nissan of Roseville

Roseville, CA

4.7
840 Reviews
Call Dealership (916) 547-2200
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600 Automall Dr

Roseville, CA

95661

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840 Reviews of Future Nissan of Roseville

March 20, 2025

I love the service department. They have always taken good care of me. The only reason the dealer didn't get 5 stars is because over the years, their sales people have been annoyin More

by kristieshaw11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Gonzales (5 stars for Hector!)
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Mar 26, 2025 -

Future Nissan of Roseville responded

Thank you for your feedback and for the kind words about our service department and Hector! We're so glad to hear that you've consistently received great care from our team. We sincerely apologize for the repeated calls from our sales staff and appreciate you bringing this to our attention. We’ll make sure to address this issue to improve your experience in the future. Thank you for your continued trust in us!

March 19, 2025

Easy to get appointment and service was quick and pleasant. My technician Trevor was very helpful and was willing to provide excellent customer service More

by charynbrown35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Mar 23, 2025 -

Future Nissan of Roseville responded

Thank you for the amazing 5-star review! We’re so glad to hear that scheduling your appointment was easy and that the service was quick and pleasant. It’s great to know that Trevor provided you with excellent customer service and was helpful throughout the process. We truly appreciate your feedback and look forward to serving you again soon!

March 19, 2025

No pressure when we bought our car. My husband basically got what he wanted for our old car and paid what he wanted for the new car. Good service. Special shout out to Christopher Atter More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I apologize don't remember name of the person who checked my car in for service. Then Christopher Atterberry also worked me regarding paperwork checkin.
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Mar 23, 2025 -

Future Nissan of Roseville responded

Thank you for the amazing 5-star review! We're so glad to hear that you had a no-pressure experience when purchasing your car. It’s great to know that Christopher Atterberry provided you with top-notch service and made sure everything was smooth, including the paperwork. We truly appreciate your kind words and are thrilled you had a positive experience with us. Looking forward to assisting you again in the future!

March 18, 2025

Service was scheduled easily and we were received timely. Job was completed quickly and the results were communicated clearly More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Mar 22, 2025 -

Future Nissan of Roseville responded

Thank you for your excellent review! We’re so glad to hear that your service experience was seamless and efficient. It’s great to know that Curtis provided clear communication and that the job was completed to your satisfaction. We appreciate your trust and look forward to serving you again in the future!

March 18, 2025

Excellent service. Service Advisor Chris was very professional, keep me updated throughout the entire process. More

by samuel_guillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Mar 23, 2025 -

Future Nissan of Roseville responded

Thank you for the wonderful 5-star review! We’re thrilled to hear that you had an excellent experience and that Chris kept you well-informed throughout the entire process. We always strive for professionalism and clear communication, and we’re so happy to know it made a difference for you. We appreciate your feedback and look forward to assisting you again soon!

March 18, 2025

It was a mixed this time. I have been dealing with my car not really starting all the time. I was told they did not find an issue. More

by tara4ev6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Mar 22, 2025 -

Future Nissan of Roseville responded

Thank you for sharing your feedback. We’re glad to hear that you were pleased with our service time, communication, and the experience with Jeffrey. However, we’re sorry to hear about the issue with your car not starting properly. We understand how frustrating that can be, and we appreciate you giving us the chance to address it. If the problem persists, please don’t hesitate to reach out so we can take another look and ensure everything is fully resolved. Your satisfaction is important to us, and we’d love to make things right. Maria - Client Relations/Owner Loyalty Manager Future Nissan of Roseville 916-677-5385

March 17, 2025

The service was great. Fast and efficient. I waited for my car in the lobby and was out within an hour and a half on a busy day. More

by saramwilliams1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Tapp
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Mar 22, 2025 -

Future Nissan of Roseville responded

Thank you for the fantastic feedback! We’re so glad to hear that your service experience went smoothly and that Curtis was able to provide you with clear communication and timely updates. We always strive to offer quick, transparent, and high-quality service, and we’re thrilled that we met your expectations. We look forward to serving you again in the future!

March 17, 2025

My car felt well taken cared of. Their costumer service was excellent. Hector is very knowledgeable and professional. Highly recommended. . More

by Noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Gonzalez
Report | Print
Mar 20, 2025 -

Future Nissan of Roseville responded

Hello Noel, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that your car was well taken care of and that Hector provided excellent, professional service. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 17, 2025

Outstanding , service Hector is dependable, explained all details, goes out of the way to be sure and check everything answered all questions 👍 More

by Vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Mar 22, 2025 -

Future Nissan of Roseville responded

Thank you for your wonderful review! We're thrilled to hear that Hector provided you with outstanding service. He truly goes above and beyond to ensure all details are explained and that every question is answered. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words. We look forward to serving you again in the future!

March 16, 2025

Provided a friendly and fair car buying experience. I would go here again for my automotive needs. More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kellen
Report | Print
Mar 20, 2025 -

Future Nissan of Roseville responded

Hi Pete, Thank you for your wonderful review! We're so glad to hear that you had a friendly and fair car-buying experience with Kellen. It's great to know that you'll consider us for your future automotive needs. We truly appreciate your feedback and look forward to serving you again!

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