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Future Nissan of Roseville

Roseville, CA

4.6
841 Reviews
Call Dealership (916) 547-2200
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600 Automall Dr

Roseville, CA

95661

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841 Reviews of Future Nissan of Roseville

March 21, 2025

It was good, very friendly and professional, liked the lobby,, tea was good bathrooms very clean. More

by robbhanumqn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor's
Print
Mar 26, 2025 -

Future Nissan of Roseville responded

Thank you for the wonderful review! We're thrilled to hear that you had a positive experience with Trevor and enjoyed the friendly, professional service. It’s great to know that you were also pleased with the lobby, tea, and clean facilities. We truly appreciate your feedback and look forward to welcoming you again in the future!

March 20, 2025

Good customer service. Attentive and they understand what we are looking for. My service trips has been great also. More

by Sonam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Print
Mar 26, 2025 -

Future Nissan of Roseville responded

Thank you for the great review! We're so happy to hear that Jeff and the team provided you with attentive and excellent customer service. It's wonderful to know that your service trips have been positive experiences as well. We appreciate your feedback and your recommendation, and we look forward to serving you again!

March 20, 2025

I love the service department. They have always taken good care of me. The only reason the dealer didn't get 5 stars is because over the years, their sales people have been annoyin More

by kristieshaw11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Gonzales (5 stars for Hector!)
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Mar 26, 2025 -

Future Nissan of Roseville responded

Thank you for your feedback and for the kind words about our service department and Hector! We're so glad to hear that you've consistently received great care from our team. We sincerely apologize for the repeated calls from our sales staff and appreciate you bringing this to our attention. We’ll make sure to address this issue to improve your experience in the future. Thank you for your continued trust in us!

March 20, 2025

Logan was phenomenal with letting me know what service I had completed previously and which services were upcoming. I was able to select the right services I aimed to get done and the service was completed More

by Lee K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Tapp
Print
Mar 23, 2025 -

Future Nissan of Roseville responded

Thank you for the fantastic 5-star review! We’re so glad to hear that Logan was able to provide you with clear communication about your services and that everything was completed on time. We’re thrilled you had such a smooth experience, and we truly appreciate your kind words. Looking forward to serving you again in the future!

March 20, 2025

They are really nice and helpful. Jeff Jones always keeps me updated on what is needed to be done. It’s close to home! More

by Rtatchr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Print
Mar 23, 2025 -

Future Nissan of Roseville responded

Thank you so much for the 5-star review! We’re happy to hear that you had a positive experience with our team, especially Jeff Jones. We take pride in providing helpful and friendly service, and it’s great to know you appreciate the communication and updates. We’re also glad our location is convenient for you! We look forward to assisting you again in the future!

March 19, 2025

No pressure when we bought our car. My husband basically got what he wanted for our old car and paid what he wanted for the new car. Good service. Special shout out to Christopher Atter More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I apologize don't remember name of the person who checked my car in for service. Then Christopher Atterberry also worked me regarding paperwork checkin.
Print
Mar 23, 2025 -

Future Nissan of Roseville responded

Thank you for the amazing 5-star review! We're so glad to hear that you had a no-pressure experience when purchasing your car. It’s great to know that Christopher Atterberry provided you with top-notch service and made sure everything was smooth, including the paperwork. We truly appreciate your kind words and are thrilled you had a positive experience with us. Looking forward to assisting you again in the future!

March 19, 2025

Easy to get appointment and service was quick and pleasant. My technician Trevor was very helpful and was willing to provide excellent customer service More

by charynbrown35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Print
Mar 23, 2025 -

Future Nissan of Roseville responded

Thank you for the amazing 5-star review! We’re so glad to hear that scheduling your appointment was easy and that the service was quick and pleasant. It’s great to know that Trevor provided you with excellent customer service and was helpful throughout the process. We truly appreciate your feedback and look forward to serving you again soon!

March 18, 2025

Excellent service. Service Advisor Chris was very professional, keep me updated throughout the entire process. More

by samuel_guillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Print
Mar 23, 2025 -

Future Nissan of Roseville responded

Thank you for the wonderful 5-star review! We’re thrilled to hear that you had an excellent experience and that Chris kept you well-informed throughout the entire process. We always strive for professionalism and clear communication, and we’re so happy to know it made a difference for you. We appreciate your feedback and look forward to assisting you again soon!

March 18, 2025

It was a mixed this time. I have been dealing with my car not really starting all the time. I was told they did not find an issue. More

by tara4ev6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Print
Mar 22, 2025 -

Future Nissan of Roseville responded

Thank you for sharing your feedback. We’re glad to hear that you were pleased with our service time, communication, and the experience with Jeffrey. However, we’re sorry to hear about the issue with your car not starting properly. We understand how frustrating that can be, and we appreciate you giving us the chance to address it. If the problem persists, please don’t hesitate to reach out so we can take another look and ensure everything is fully resolved. Your satisfaction is important to us, and we’d love to make things right. Maria - Client Relations/Owner Loyalty Manager Future Nissan of Roseville 916-677-5385

March 18, 2025

Service was scheduled easily and we were received timely. Job was completed quickly and the results were communicated clearly More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Print
Mar 22, 2025 -

Future Nissan of Roseville responded

Thank you for your excellent review! We’re so glad to hear that your service experience was seamless and efficient. It’s great to know that Curtis provided clear communication and that the job was completed to your satisfaction. We appreciate your trust and look forward to serving you again in the future!

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