
GMC Mendenhall
Memphis, TN
Filter Reviews by Keyword
By Type
167 Reviews of GMC Mendenhall
I will always have my vehicles serviced at this Auto Nation’s location on Mendenhall. The staff is courteous and professional. The shop manager Chad is the best. He takes the time to explain things Nation’s location on Mendenhall. The staff is courteous and professional. The shop manager Chad is the best. He takes the time to explain things you need to know about your vehicle. He make sure you get in and out without spending your whole day waiting for the job to be completed. I left very happy and satisfied. More
I usually have a great experience with them. Myself & son have bought new vehicles from them and had services completed on them. This past service was the worst I've had. Neither Adviser acknowl Myself & son have bought new vehicles from them and had services completed on them. This past service was the worst I've had. Neither Adviser acknowledged me standing between their desks until I spoke up & told them I had an appointment. I was there to have a recall completed. They said it would be about 4 or 5 hours. I had a ride back to work & waited for a call that never came. I called the following day numerous times & couldn't get anyone to answer. Their answering service in Georgia called me and said that they couldn't get anyone to answer and she would send an email to 2 Bosses in service. Still nothing. I got a ride & hoped it was done and thankfully it was. I was told it was just outside the door. I wish, hit the horn button on my key fob and heard no horn. I found it at the very end of the building in the gravel area. Hot & exhausted I get in to grease prints on my door panel and floor mats. The air bag that was replaced now has it's cover sticking up above the dash as if a clip was broken or missing. I wish I could post the pics of it. Very disappointed in service encounter and repair. More
Brandon Merriweather is one of the best salesman I’ve had the pleasure of working with. I did not feel pressured and he made my car buying experience very pleasant. Every one in the building was very hel had the pleasure of working with. I did not feel pressured and he made my car buying experience very pleasant. Every one in the building was very helpful and I felt appreciated. More
My experience with AutoNation Mendenhall has always been amazing.....if you ever would like to buy a automobile please stop by this location only and ask for D'Tasha or Rashard as your sales person and Kelv amazing.....if you ever would like to buy a automobile please stop by this location only and ask for D'Tasha or Rashard as your sales person and Kelvin Hollister as you finance manager. These 3 are always amazing and have great customer service.....I love them and I've purchased vehicles from them more than once. If they asked who sent you tell them Vivian. More
I took my car their for service they told me and might be two to three hours because a few cars was ahead of me So i left the car their went home within. 30 minutes they were finish and they came and pick m two to three hours because a few cars was ahead of me So i left the car their went home within. 30 minutes they were finish and they came and pick me up to get my car i was well please. More
We have purchased 2 cars from Arnold at Autonation GMC. We appreciate his extensive product knowledge. Also, dealing with the finance department is a very straightforward experience. Keep up the good work! We appreciate his extensive product knowledge. Also, dealing with the finance department is a very straightforward experience. Keep up the good work! More